Removal problems

These problems and resolutions are related to removing IBM® InfoSphere® Information Server products.

IBM InfoSphere Information Server installation fails repeatedly
If an installation fails repeatedly on a computer that has been used for a previous IBM InfoSphere Information Server installation, verify that the previous installation was completely removed.
Ignoring runtime error during uninstallation
A known problem causes an unimportant error message to be displayed during the uninstallation process.
MKS Toolkit errors occur when removing clients
Only one version of the MKS Toolkit can exist on a Microsoft Windows computer at a time. The MKS Toolkit is installed with the IBM InfoSphere Information Server clients. If you install a newer version of the clients, the version of the MKS Toolkit that is packaged with the clients overwrites any older version of the MKS Toolkit on the system, resulting in version incompatibility issues between the MKS Toolkit and older versions of IBM InfoSphere Information Server clients. Version incompatibility might also cause problems when you remove older InfoSphere Information Server clients.