Cannot view report result from InfoSphere Information Server console or InfoSphere Information Server Web console
In a cluster environment, if a Page Not Found
error
message is displayed while you are trying to view a report result,
a security process might be running. You can edit the httpd.conf configuration
file to allow encoded slash characters, and then restart the Web server.
Symptoms
After you run a process in a cluster environment, aPage Not Founderror message is displayed, and you cannot view the report results.
Causes
As a security measure, the web server encodes some URLs. Each slash in a URL is encoded as special character that the httpd.conf configuration file reads and then rejects by default.Environment
This advice applies to cluster environments that run on IBM® HTTP Server or Apache Web Server.Resolving the problem
- Open the httpd.conf configuration file. The
file is in the configuration directory:
install-home\IBM\HTTPServer\conf\httpd.conf
. - Set the AllowEncodedSlashes value to ON.
- Save this file, and restart the web server. If the web server is installed as a managed server, use theIBM WebSphere® Application Server administrative console to restart it. Otherwise, log into the computer where the web server is installed, and restart the web server.