You can add multiple members to your community at the same
time using the import tool on the Members page.
You must be a community owner to import members into a community.
Before you begin
You can only import community members
when email is configured to be displayed for your deployment. If your
administrator has configured email to be hidden, then the Import
Members button does not display in the user interface.
Verify
with your administrator that your community has not reached the maximum
number of members that can be added.
Procedure
To import members into a community, complete the following
steps.
- Open the Members page of the community
where you want to import the members.
- Click Import Members.
- Ensure that Add people to the community as is
selected.
- Select a membership role for the new members from the Add
people to the community as list. All the members are given
the same role.
- Do one of the following:
- To import people using their email addresses:
- Select Enter comma-separated email addresses.
- Enter the email addresses of the people that you want to import
and click Import.
Important: The email address format must match the
format of the profile records in the LDAP directory or Profiles database.
If you use an invalid email address, that is, one that does not match
the format used in the profile records, an error is displayed in the
user interface.
- To import members from a comma-separated value (CSV) file:
- Click Select a CSV file of email addresses.
- Click Browse to locate the CSV file containing
the information that you want to import, and then click Import.