Wiping app data from a device
Remotely remove IBM® Connections data from a mobile device.
About this task
When you issue the command to wipe a device,
the operation deletes the local Connections databases and files on
the device and any cached preference data. There is no warning to
the device user. After the Connections data is removed, the Connections
app restarts. In addition, the device can no longer log in to Connections.
Notes:
- You cannot wipe the entire device or return it to the default factory state. To issue a remote command that wipes the entire device, consider using a mobile device management product such as IBM Endpoint Manager for Mobile Devices.
- On Android devices, the wipe command also removes Connections data from the SD card, if present.
To wipe Connections data from a device, complete the following steps:
Procedure
Results
You can reset the wipe status of a device: select the device and click Clear Wipe. This command clears the Wipe Status field and the device can log in to the IBM Connections server again.