If an installation of InfoSphere® MDM Standard
or Advanced Editions fails, you can review the troubleshooting guidance
provided in this section and review the known errors.
Symptoms
After the installation is complete, you might see error
messages in
IBM® Installation
Manager on
the
Installation Complete panel. You might also
see errors in the installation logs or from the installation verification
tests.
A success message on the final installer panel indicates
that the verification tests were automatically run as part of the
installation process.
For database, application server, or IBM Installation
Manager problems,
use their tools to diagnose and correct individual error conditions.
Resolving the problem
- Review the messages in the installation logs to locate error conditions.
- Review the error conditions that are described in the error topics
for solutions or workarounds. The documented errors are not a comprehensive
list of all the errors that you might encounter. If the error that
you are seeing in your logs is not listed, contact IBM Software Support.
- After you correct the errors, rerun the installation program.