Error messages

Error messages provide information about problems that occur while running the probe. You can use the information that they contain to resolve such problems.

The following table describes the error messages specific to this probe. For information about generic error messages, see the IBM Tivoli Netcool/OMNIbus Probe and Gateway Guide, (SC14-7530).

Table 1. Error messages

Error

Description

Action

Child command: string

There is a pipe failure.

Try tailing the eci.dat log file manually, then restart the probe.

Connection sessionfailed

Failed to open connection

The probe was unable to connect to the ECI eNM system.

Check that the eNM device is running correctly. Check that the chat in and chat out scripts are set correctly. Check that the TargetSystem and PortNumber properties are specified correctly.

Failed to initialize

Internal error.

Note the message and contact IBM Support.

Failed to install signal handler

The probe was unable to install a signal handler for the signal type specified. The probe will try to continue, however any further signal handling will result in an error on exit.

Contact IBM Support.

Failed to open pty for reading

There is a problem with your machine, the network, or the probe configuration.

Check that there are no problems with your network and that you configured the correct port number in the probe properties file.

SendAlert failed

The probe was unable to send an alert to the ObjectServer.

Check that the ObjectServer is available.