Procedure

ISMF uses an entry in the ISPF log data set to record information that can help in diagnosing a problem. See ISMF's use of the ISPF log for a description of the ISPF log and ISMF logging options.

ISMF also provides the ERTB command, which displays failure symptoms that you can specify as search keywords. See Using the logging/abend control entry panel and Using the ERTB display panel for details.

  1. You can use the contents of the following ISPF log entry fields as modifier keywords:
    • Application identifier
    • Function identifier
    • Module name
    • Procedure identifier
    • Last panel identifier
    • Service
    • Feedback
    • Return code
    • Reason code
  2. If you can relate a log entry to the error, use Table 1 to determine which log information to specify as modifier keywords.
    • For abend failures, specify the module you determined in ISMF—module keyword as the module name keyword.
    • For message-indicated failures, specify the return code and reason code you determined in ISMF—message keyword as modifier keywords. (Specify them exactly as the system presented them.)
    Table 1. ISMF—Information Needed to Build the Modifier Keywords
    Type-of-Failure Modifier
    Abend Application identifier Function identifier Last panel
    Message Application identifier Function identifier Module identifier Procedure Last panel Service Feedback Return code Reason code
    Incorrect Output Application identifier Function identifier Return code Reason code Last panel
    Wait/Loop Application identifier Function identifier Return code Reason code Last Panel
    Performance Application identifier Function identifier Return code Reason code Last panel Service Feedback
  3. If you cannot relate an ISPF log entry to the failure (incorrectoutput, wait, or loop types-of-failure), use Table 2 to determine which modifier keywords to specify.
    Table 2. ISMF—Modifier Keywords to Use When the Log Is Not Available
    Failing Function Keyword
    Primary Option Menu MAIN DLG
    Profile PROFILE
    Application selection SELECT
    Initializing an application INIT
    Displaying a list DISPLIST
    Line operators Line operator name
    Commands Command name
    Exiting ISMF TERM
  4. Continue with Adding modifiers to the keyword string.