Check that the ID keyword was specified correctly. If you specified the SERIALNUMBER and ISSUERSDN keywords or the LABEL keyword, be sure that they were specified correctly. For ROLLOVER, also check the NEWLABEL keyword value. Issue the RACDCERT command with the LIST keyword to examine the user's certificate information. The ISSUERSDN and LABEL must be specified in the same case as shown in the display, and must include any blank characters shown in the display.