Output problems

Incorrect output could be caused by an improper load of the forms control block (FCB) or the universal character set (UCS). Ensure that the name of the image is spelled correctly and the image:

Exists in SYS1.IMAGELIB
Is correct
Is proper for the device you are loading.

For an output problem, collect the SYSLOG for the period after a printer started. If the problem is related to a printer, collect the JCL for the job that created the output and dumps of any Print Services Facility™ (PSF) address spaces that abended. For Data Facility Product (DFP) printers, the output of the DFP error recovery program (ERP) could indicate the problem.

If SYSLOG contains message $HASP151 and this message is preceded by an input output supervisor (IOS) error message, the IOS error contains the actual problem. Follow the sequence of events from the time the job that created the output ran until the output is marked non-selectable to pinpoint why the output is ineligible for processing. Also, if a command was entered that incorrectly changed the destination of output, that command appears in the SYSLOG.