EZD1856I

Explanation
 The Communications Server SMTP (CSSMTP) application
detected that over 75% of  DEST JES tasks or over 75% of WRITER JES
tasks are waiting for long retry  processing to complete for one or
more mail messages in a JES spool file.    
 In the message
text:  jobname
The job name of the task that started the CSSMTP application.

System action
 Processing continues.

Operator response
 Contact the system programmer.

System programmer response
 Determine whether you need to issue
the MODIFY FLUSHRETRY or the MODIFY SUSPEND command.   
 Issue the MODIFY DISPLAY,SPOOLSTATUS,SUMMARY command to determine
the number of mail  messages that are in the pending or long retry
state for each JES task. From the summary  report, obtain the TKID
value that has pending or long retry mail messages,  then issue the
MODIFY D,SPoolstatus,Detail,TKID=tkid command to
display detail  information for the specific JES task. See the information
about the CSSMTP MODIFY command information
in z/OS Communications Server: IP System Administrator's
Commands for an example of the MODIFY DISPLAY,SPOOLSTATUS,
command display.
Do one of the following: If there are few mail messages in long retry state for a large
spool file, issue the MODIFY FLUSHRETRY command to force those long
retry  mail messages to be tried again immediately.  If that retry
fails, mail messages  will become undeliverable mail. The JES task
will then be freed to process  other JES spool files.  
If there is a large number of mail messages in long retry state,
then there  might be a problem with the mail servers. Issue the MODIFY
SUSPEND  command to suspend new JES spool file processing until the
problem is resolved.  If message EZD1817I, EZD1818I, or EZD1819I is
in the log, they might help to determine the problem. See EZD1817I, EZD1818I, or EZD1819I for more detail.

User response
 Not applicable.

Problem determination
 See the system programmer response.

Source
 z/OS® Communications
Server TCP/IP: CSSMTP

Module
 ezamlhck

Routing code
 10

Descriptor code
 12

Automation
 This message is written to the system console and
log file for CSSMTP.  This message is a good candidate for automation.
Automation can alert you to when JES tasks become unavailable to process
 the JES spool file.

Example
  EZD1856I CSSMTP1 JES TASK SHORTAGE DETECTED