z/OS Communications Server: IP Messages Volume 4 (EZZ, SNM)
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EZZ8780I

z/OS Communications Server: IP Messages Volume 4 (EZZ, SNM)
SC27-3657-01

EZZ8780I
PAGENT CANNOT CONNECT TO POLICY SERVER FOR tcpImage : serverType AT host

Explanation

The connection between the Policy Agent that is acting as a policy client and the Policy Agent that is acting as a policy server was not successful because there were connectivity problems, security problems, or other policy server problems.

On the policy client, the ServerConnection statement can be configured with connection and security information for a primary and optional backup policy server. On the policy client for each TCP/IP stack, a PolicyServer statement can be configured with processing and security information for the policy server. On the policy server, the ClientConnection statement contains the listening port for this connection.

In the message text:
tcpImage
The name of the TCP/IP stack for which the connection to the policy server was not established.
serverType
The type of policy server for which a connection was not established. Possible values are:
PRIMARY
Primary policy server
BACKUP
Backup policy server
host
The host name or the IP address for which the connection to the policy server was not established.

System action

The policy client continues. The policy client uses the configured connection-wait parameter and connection-retry parameter on the ServerConnection statement to automatically retry the primary and backup connections until a connection is made. Until the connection attempt is successful, the policy client cannot retrieve the configured remote policies.

Operator response

Contact the system programmer. If the system programmer indicates that more information is required in the policy server or policy client log file, restart the appropriate Policy Agent with a minimum of LogLevel 127 configured in the configuration file, and with the -d 128 start option.

System programmer response

Examine the log files to determine the errors that prevented a connection between the policy client and the policy server. See the information about configuring the policy agent in z/OS Communications Server: IP Configuration Guide for information about setting up the correct configuration. If any configuration errors were corrected, restart the Policy Agent on the system where the changes were made. If you need more information to diagnose the errors, re-create the error with a minimum of LogLevel 127 and start the policy server or policy client with the -d 128 start option.

User response

Not applicable.

Problem determination

See the system programmer response.

Source

z/OS® Communications Server TCP/IP: Policy Agent (PAGENT)

Module

pclient.c and pinitimg.c

Routing code

10

Descriptor code

12

Example

Not applicable.

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