Diagnosing incorrect output

Use this procedure when unusually large or small numbers appear in any RMF™ reports. Inaccurate input might have been given to RMF from another system component.

Table 1. Diagnostic Procedure for Incorrect Output
Diagnostic Procedure	References
1. Obtain a hardcopy of the report that has unusual numbers. If the problem is a Monitor III JES delays report which has no data, see Diagnosing an empty Monitor III JES Delays report.	z/OS RMF User's Guide
2. If you are running a Monitor I or Monitor II session or the Postprocessor, and you are collecting SMF data, print the contents of the SMF records which generated this report (and keep them as softcopy). If you are running a Monitor III session, keep any VSAM data sets used to hold data during the session. If the problem is with a report produced by a Monitor III SMF record, print the contents of that SMF record (and keep it as softcopy).	z/OS RMF User's Guide
3. Report the problem to IBM®. Provide the following problem data: Hardcopy (or better softcopy) of the report Accompanying messages RMF version and release RMF session: Monitor I, II, III or Postprocessor SMF record contents VSAM data set contents if running a Monitor III session Current® RMF options Name and level of the operating system with a list of program temporary fixes (PTF) applied at the time of the problem and all installation modifications, exits, and products with other than Class A service.	Reporting a problem to IBM