Diagnosing a documentation error

Use this procedure when you find an error in RMF™ documentation.

Table 1. Diagnostic Procedure for a Documentation Error
Diagnostic Procedure References
1. If you have a problem with an RMF publication use the Reader's Comment Form of that book to report the documentation error. Be specific when reporting the error.
If there is no Reader's Comment Form, send your description of the documentation error to the address listed in the edition notice of the book. Include the following information:
  • Publication title
  • Publication order number
  • Page number containing the problem
  • Thorough description of the problem.

If the problem is with a form of documentation other than a publication, continue with the next step.

 See the Reader's Comment Form of this book for an example.
2. If the problem was with an RMF ISPF panel, type PANELID on the command line to display the panel ID. Use the Reader's Comment Form of z/OS RMF Report Analysis to report the problem. Include the following information:
  • RMF version and release
  • Panel ID
  • Thorough description of the problem.
 See the Reader's Comment Form of this book for an example.
3. Report the problem to the IBM® Support Center only in the following situations:
  • The correction to the documentation is needed to prevent a severe problem.
  • You are not sure if the problem is a documentation error or product error.
If you report the problem to the IBM Support Center, provide the following data:
  • RMF version and release
  • The name and order number of the publication you are using and the page containing the error
  • If the error was on an online panel, provide the panel ID. Type PANELID on the command line to display the panel ID.
  • Name and level of the operating system with a list of program temporary fixes (PTF) applied at the time of the problem and all installation modifications, exits, and products with other than Class A service.
 Reporting a problem to IBM
Parent topic: Diagnosing problems in RMF