Exception messages are the most important check output, because
they identify potential problems and suggest a solution.
- The complete explanation and details for exception messages are
issued to the message buffer, where you can view it with either SDSF,
HZSPRINT, or in the log stream.
- By default, the exception message text is also issued as a WTO,
prefaced by an HZS WTO message. The HZS message issued reflects the SEVERITY={HIGH | MEDIUM | LOW | NONE} and WTOTYPE={CRITICAL|EVENTUAL|INFORMATIONAL|HARDCOPY|NONE} parameters defined for
the check. (You can update these parameters to control the severity
and descriptor code for the check.)
The following examples show how exception messages and exception
message WTOs will look on a system:
Exception message example 1 - An exception message
as it appears in the message buffer: The following example shows
an exception message in the message buffer. Note that
IBM Health Checker for z/OS issues
information both before and after the exception message with data
including the check owner and name, the severity of the check, and
the check parameter in use.
CHECK(IBMGRS,GRS_MODE)
START TIME: 06/12/2007 18:44:00.421390
CHECK DATE: 20050105 CHECK SEVERITY: LOW
CHECK PARM: STAR
ISGH0301E Global Resource Serialization is in RING mode. Global Resource
Serialization STAR mode was expected.
Explanation: The check found an unexpected mode when global resource serialization
star mode was expected. Use star mode for best performance in a parallel sysplex.
System Action: The system might perform significantly worse than if it was in star mode.
Operator Response: Contact your system programmer.
System Programmer Response: See z/OS MVS Planning: Global Resource Serialization for
more information on converting to global resource serialization star mode.
Problem Determination: N/A
Source: Global resource serialization
Reference Documentation: z/OS MVS Planning: Global Resource Serialization
Automation: N/A
Detecting Module: ISGHCGRS, ISGHCMSG
END TIME: 06/12/2007 18:44:02.003761 STATUS: EXCEPTION-LOW
CHECK(IBMXCF,XCF_SFM_ACTIVE)
START TIME: 06/07/2005 10:40:38.132396
CHECK DATE: 20050130 CHECK SEVERITY: MEDIUM
CHECK PARM: ACTIVE
* Medium Severity Exception *
IXCH0514E The state of Sysplex Failure Management is NOT consistent
with the IBMXCF recommendation.
Explanation: Sysplex Failure Management (SFM) is INACTIVE on this
system. The IBMXCF specification requires that SFM be ACTIVE.
System Action: The system continues processing normally.
Operator Response: Report the problem to the system programmer.
System Programmer Response: Define an SFM policy with the
administrative data utility IXCMIAPU.
Start an SFM policy by issuing 'SETXCF
START,POLICY,TYPE=SFM,POLNAME=xx' at the operating system console.
Stop an active SFM policy by issuing 'SETXCF STOP,POLICY,TYPE=SFM'
at the operating system console.
IBM suggests that SFM should be ACTIVE.
Problem Determination: N/A
Source: Parallel Sysplex (XCF)
Reference Documentation:
z/OS MVS Setting Up a Sysplex
Automation: N/A
Check Reason: An SFM policy provides better failure management.
END TIME: 06/07/2005 10:40:39.091924 STATUS: EXCEPTION-MED
Exception message example 2 - An exception WTO message on the
system console: The example below shows how the same check exception
message WTO looks on the system console. Note that
IBM Health Checker for z/OS issues
an HZS message, HZS0002E, and then the check exception WTO appears
as part of that message:
B7VBID47 HZS0002E CHECK(IBMXCF,XCF_SFM_ACTIVE):
IXCH0514E The state of Sysplex Failure Management is NOT consistent
with the IBMXCF recommendation.
Exception message example 3 - An exception WTO message in the
system log: The example below shows the same check exception message
WTO again, this time on the system console. Note that
IBM Health Checker for z/OS issues
an HZS message, HZS0002E, and then the check exception WTO appears
as part of that message:
031 01000000 HZS0002E CHECK(IBMXCF,XCF_SFM_ACTIVE): 882
882 01000000 IXCH0514E The state of Sysplex Failure Management is NOT consistent
882 01000000 with the IBMXCF recommendation.