IBM documentation

There are many types of documentation to aid problem determination. Here are some of the categories:

• Diagnosis information for z/OS base elements and features, which contains diagnosis material by element or feature name.
• z/OS® Internet Library, which contains complete, updated information about all z/OS elements and features: www.ibm.com/servers/eserver/zseries/zos/bkserv/

  Many people find it helpful to search on an individual element or feature using the z/OS elements and features search engine: www.ibm.com/servers/eserver/zseries/zos/bkserv/zshelves9.html

• z/OS Hot Topics Newsletter, written by leading z/OS experts, contains hands-on, technical information about z/OS that is not contained in the traditional product libraries: www.ibm.com/servers/eserver/zseries/zos/bkserv/hot_topics.html
• The Techdocs Library, which includes:
  • Flashes that alert you to significant new technical developments and provide guidance on the installation, use and, management of z/OS: www.ibm.com/support/techdocs/atsmastr.nsf/Web/Flashes
  • FAQs to assist you with the installation, use, and management of z/OS: www.ibm.com/support/techdocs/atsmastr.nsf/Web/FAQs
  • White papers, presentations, and more at www.ibm.com/support/techdocs/atsmastr.nsf/Web/Techdocs.
  • Technotes that includes best practices, performance evaluations, recent enhancements and helpful hints and tips: www.ibm.com/support/techdocs/atsmastr.nsf/Web/Technotes
• IBM® Redbooks® provide positioning and value guidance, installation and implementation experiences, typical solution scenarios, and step-by-step "how-to" guidelines: www.redbooks.ibm.com/.