Steps for gathering additional information for performance problems

  1. Collect and analyze messages and logrec records about the problem. Use time stamps to select messages and software, symptom, and hardware records for logrec. Look at any messages or records that occurred before and during the time the problem was first reported. Look in the following:
    • The job log
    • A TSO/E user's ISPF transaction log or session manager log
    • The system log (SYSLOG) for the console with master authority or the alternate console
    • VERBEXIT MTRACE dump output, which shows the buffer for system messages
    • VERBEXIT LOGDATA dump output, which formats the logrec buffer
    • Logrec data set, formatted by EREP
  2. Use IPCS to look at the dump.
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