How to investigate

Look for exception messages for RRS check RRS_Storage_NumServerReqs. For information about the check, see RRS_Storage_NumServerReqs in IBM Health Checker for z/OS User's Guide. This check monitors the number of server requests within RRS. The system issues exception message ATRH016E if the number of server requests exceeds the threshold monitored:
ATRH016E The current number of server task requests in RRS is
        curreqs which exceeds the threshold
If this number continues to grow, RRS might have a hang. RRS has a limited number of TCBs to process each server request.
You can also observe transaction hangs by looking at the output of the following DISPLAY command:
D RRS,UREX