Diagnosing an output problem

The purpose of this section is to guide you through the diagnosis of an output problem with these topics:

• Overview of analyzing output problems includes symptoms of an output problems
• Steps for diagnosing output problems contains a flowchart and these steps to guide the diagnosis of an output problems:
  1. Collecting problem data for an output problem
  2. Analyzing data set allocation for an output problem
  3. Analyzing the inputs and outputs
  4. Analyzing installation exits for an output problem
  5. Identifying the program or component
  6. Searching the problem reporting databases for an output problem
  7. Gathering additional data for output problems
     • Messages and logrec for output problems
     • Determine path for output problems
     • Teleprocessing for output problems
  8. Reporting output problems to IBM