Keyword usage

The first keyword in a keyword string identifies the failing component. The component identification for High Level Assembler is the product identifier 569623400. For HLASM Toolkit Feature this keyword is 569623401. A search of the software support database with this single keyword locates all problems reported for the whole assembler. Each additional keyword added to the keyword string narrows the scope of the search argument and helps to eliminate unnecessary examination of problem descriptions that have similar, but not matching, characteristics. In some cases, a correction for a product failure might be located with less than a full set of keywords. If you cannot follow the instructions for selecting a particular keyword, omit that keyword to avoid incorrectly identifying the problem. In general, if you contact IBM, you will be asked to identify your problem with a full set of keywords, as described here.

Figure 1 shows the process of creating a keyword string. The keywords are indicated as you proceed through the diagram. A full set of keywords for High Level Assembler contains:

The component identification
The release level
The type of failure
One or more modifier keywords, depending on the type of failure, if applicable

Follow the steps in the keyword procedures until you are directed to the search argument procedure.

Figure 1. High Level Assembler—Problem Identification Using Keywords

                                                        ┌───────────┐
                                                        │Component  │
                                                        │ID Keyword │
                                                        │           │
                                                        └─────┬─────┘
                                                              │
                                                              V
                                                        ┌─────┴─────┐
                                                        │  Release  │
                                                        │  Level    │
                                                        │  Keyword  │
                                                        └─────┬─────┘
                                                              │
                                                              V
                 ┌─────────────────┬─────────────────┬────────┴────────┬─────────────────┬─────────────────┐
                 │                 │                 │                 │                 │                 │
                 V                 V                 V                 V                 V                 V
           ┌─────┴─────┐     ┌─────┴─────┐     ┌─────┴─────┐     ┌─────┴─────┐     ┌─────┴─────┐     ┌─────┴─────┐
 Type of   │Abnormal   │     │Message    │     │Loop or No─│     │ Incorrect │     │Performance│     │ Document  │
 Failure   │Termination│     │Procedure  │     │Response   │     │ Output    │     │Problems   │     │ Procedure │
           │Procedure  │     │           │     │Procedure  │     │ Procedure │     │Procedure  │     │           │
           └─────┬─────┘     └─────┬─────┘     └─────┬─────┘     └─────┬─────┘     └─────┬─────┘     └─────┬─────┘
                 │                 │                 │                 │                 │                 │
                 V                 V                 V                 V                 V                 V
           ┌─────┴─────┐     ┌─────┴─────┐     ┌─────┴─────┐     ┌─────┴─────┐     ┌─────┴─────┐     ┌─────┴─────┐
 Modifier  │ ABENDxxxx │     │  MSGx     │     │  LOOP     │     │ INCORROUT │     │  PERFM    │     │  DOC      │
 Keywords  │ Keyword   │     │  Keyword  │     │  Keyword  │     │ Keyword   │     │  Keyword  │     │  Keyword  │
           │           │     │           │     │           │     │           │     │           │     │           │
           └─────┬─────┘     └─────┬─────┘     └─────┬─────┘     └─────┬─────┘     └─────┬─────┘     └─────┬─────┘
                 │                 │                 │                 │                 │                 │
                 V                 V                 V                 V                 V                 V
                 └─────────────────┴─────────────────┴────────┬────────┴─────────────────┘                 │
                                                              │                                            │
                                                              V                                            │
                                                        ┌─────┴─────┐                                      │
                                                        │System─Type│                                      │
                                                        │Keyword    │                                      │
                                                        │Procedure  │                                      │
                                                        └─────┬─────┘                                      │
                                                              │                                            │
                                                              V                                            │
                                                        ┌─────┴─────┐                                      │
                                                        │ Search    │                                      │
                                                        │ Argument  │<─────────────────────────────────────┘
                                                        │ Procedure │
                                                        └───────────┘