Managing workplace performance
IBM® TRIRIGA® Workplace Performance Management is a suite of analytical applications that provides the insights and tools for workplace executives to align, analyze, and act immediately to improve workplace performance. By using TRIRIGA Workplace Performance Management, organizations can systematically measure actual workplace performance and compare the measurements to internal targets and industry benchmarks. This measurement capability provides the foundation to manage business performance.
To achieve compelling results, organizations first need to develop appropriate objectives. TRIRIGA Workplace Performance Management provides pre-defined key workplace performance indicators to turn business plans into measurable objectives so that performance can be evaluated. These objectives are embedded into TRIRIGA Workplace Performance Management to automatically measure and manage workplace performance. Business objectives are systematically communicated throughout business units to drive measurable actions. The net result is the alignment of workplace operations with strategic objectives to drive business results.
TRIRIGA Workplace Performance Management analyzes operations, detects exceptions, and evaluates workplace performance across multiple dimensions and factors. By using TRIRIGA Workplace Performance Management you can drill down into operational, and financial information to determine root cause issues and identify specific actions to improve performance.
IBM TRIRIGA’s complete, fully Integrated Workplace Management Systems (IWMS) product suite has common tools and database across operational applications for real estate, facilities, projects, and operations. TRIRIGA Workplace Performance Management extends these unique capabilities with analytics that are fully integrated inside the IWMS suite to provide access to accurate, up-to-date information upon which to base decisions.
With this approach, key workplace performance indicators, actual results, targets, and thresholds all share database and information with the operational applications. Analytical functions are embedded into the relevant business processes to automatically measure and report current performance and status. Further, analytical information and analysis drill paths provide access to operational data and transactions for management to take corrective action.
- Balanced scorecard with metrics around the five key dimensions of financial performance, portfolio performance, operational performance, customer satisfaction, and environmental performance.
- Pre-defined key performance indicators to improve customer, operational, portfolio, financial, and environmental performance.
- Varying reports and views to analyze workplace operations data.
- Robust analytical star schema data model of different fact tables across the IWMS product suite and dimensions.
TRIRIGA Workplace Performance Management uses the proven IBM TRIRIGA Web-based design tools to configure the analytical applications. This approach enables quick deployment, modification, and creation of new workplace performance management metrics, which can accelerate the realization of business value.
To enable organizations to quickly configure TRIRIGA Workplace Performance Management and realize benefits, the analytics engine is pre-defined, and includes the processes, roles, metrics, reports, views, extract, transform, and load (ETL), and schema. Any changes can be implemented easily with supplied workflow tools.