Inventory management roles

The inventory management process typically involves inventory managers, service technicians, self-service requesters, and maintenance technicians.

Inventory managers have the following tasks:

• Creation and maintenance of inventory objects, including locations, inventory items, inventory batches, inventory groups, and cost items.
• Movement of items into inventory through purchase requisitions, adjustments, and transfers.
• Movement of items out of inventory through quick fill tickets, work tasks, issues, transfers, adjustments, and cycle counts.

Service technicians are assigned tasks by the inventory manager, for example, picking inventory and completing cycle counts.

Self-service requesters are employees whose inventory needs to be managed. If the inventory item is self-managed, the self-service requester requests the item directly by creating an issue transaction. If the inventory item is managed, the self-service requester must request the item from the inventory manager by creating a pending issue transaction.

Maintenance technicians request inventory by using work tasks.