Checking why a fixlet or task is not relevant

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9.2.1 Available from 9.2.1.

When a fixlet or task is not relevant on a particular endpoint, you can create an analysis that checks which part of the relevance expression is not matched. This way, you can identify the exact reason why the fixlet or task cannot be run on an endpoint and troubleshoot the problem.

About this task

For explanation of relevance expressions from the most common fixlets, see: Explanation of relevance expressions.

Procedure

  1. Log in to the BigFix® console.
  2. In the navigation tree, click Sites > External Sites > IBM License Reporting (ILMT) > Fixlets and Tasks.
  3. In the upper right pane, select Analyze the Relevance of a Fixlet or Task.
    Select fixlet
  4. From the drop-down list, choose the fixlet or task that you want to analyze. Then, click Create Analysis.
    Highlighted drop-down list
  5. Optional: In the window that opens, you can change the display name of the analysis or decide whether the analysis is activated automatically. The analysis must be activated to show any results.
    Highlighted check box for automatically activating the analysis.
  6. To create the analysis, click OK.
    By default, the analysis is created in the Master Action site and is activated globally.
  7. Open the Master Action site, and click Analyses.
  8. In the upper right pane, select Relevance Check for the name Task/Fixlet from the IBM License Reporting (ILMT) Site and open the Results tab. The part of the relevance expression that causes that the fixlet or task is not relevant on a particular endpoint has the value False.
    Highlighted failing relevance
  9. When you know which part of the relevance expression is not matched, open the Details tab to see the content of the relevance.
    Highlighted Details tab

Results

When you know which relevance expression is not matched, you can troubleshoot the problem. For explanation of relevance expressions from the most common fixlets, see: Explanation of relevance expressions.

What to do next

The analysis is created in the Master Action site and thus is activated on all endpoints that report to BigFix, not only the endpoints that are subscribed to the License Metric Tool site. To avoid performance issues, deactivate the analysis when you identify and troubleshoot the problem with the relevance of a fixlet or task. To deactivate an analysis, right-click it and click Deactivate.