Transaction Collector does not start
The problem: The Transaction Collector fails to start or quits shortly after it has started with an error message TU agent fails to start.
The solution: If the Transaction Collector terminated
abruptly through a system crash, or the file system on which the Transaction Collector files
reside becomes full, it is possible for the internal state files to
be corrupted. Remove these files before restarting the Transaction Collector:
- Check that there are no ktucma processes running.
- Delete the Transaction Collector files, ttas.# and ttas.#.idx.
By default, they are located in the following directories:
- On UNIX systems, ITM_HOME/arch/tu/bin/ttas
- On Windows systems, ITM_HOME\TMAITM6\ttas
- Start the Transaction Collector.