Transaction Tracking workspace links are missing

The problem: After using the topology for some hours and refreshing regularly the links in the topology are now missing.

The solution: In some instances the Java Runtime Environment may run out of memory. By default, a maximum of 256 MB is assigned to the Java Runtime Environment. To correct this problem, increase the memory assigned to the Java Runtime Environment to 512 MB:
  • On UNIX systems:
    • For Tivoli Enterprise Portal browser (Java Web Start), edit ITM_HOME/arch/cw/tep.jnlp in the Tivoli Enterprise Portal Server. Set max-heap-size="512m".
    • For Tivoli Enterprise Portal desktop client, edit ITM_HOME/arch/cj/bin/cnp_instance.sh. Set -Xmx512m
  • On Windows systems:
    • For Tivoli Enterprise Portal browser (Java Web Start), edit ITM_HOME\CNB\cnp.jnlp in the Tivoli Enterprise Portal Server. Set max-heap-size="512m".
    • For Tivoli Enterprise Portal desktop client, edit ITM_HOME\CNP\cnp_instance.bat. Set -Xmx512m.