Installing support files

In addition to installing Transaction Tracking components, Aggregation agent, and Transaction Reporter, you must install support files for the IBM Tivoli Monitoring components that are used by Transaction Tracking.

Support files add support information for the predefined workspaces and situations to the Tivoli Enterprise Portal, Tivoli Enterprise Portal Server, and Tivoli Enterprise Monitoring Server components of IBM Tivoli Monitoring. There is a support file for each of these components.

Support files must be installed on the same computer as the components they are supporting. For example, Tivoli Enterprise Monitoring Server support should be installed on the same computer as the Tivoli Enterprise Monitoring Server.

The support files are included on the product CD or downloaded from the IBM® Passport Advantage® website http://www.ibm.com/software/howtobuy/passportadvantage/ as part of the product. You install the files on Windows using the Transaction Tracking InstallShield Wizard.