Cannot refresh the data source settings for Tivoli Business Service Manager

The problem: The data source settings are changed, but the data source cannot be updated with the changes.

The solution: This problem happens if you change the data source settings after installation, and run the installation process again without uninstallation first. To update data source settings, perform the following steps in the TBSM dashboard:

  1. Navigate to the Service Administration tab.
  2. Select Data Source from the drop-down list.
  3. Click CAM_ITM_WAREHOUSE and update new settings.