Historical data for Over Time tables not collected

The problem: ITCAM for Transactions version 7.2 or later does not collect historical data for tables such as RRT Transaction Over Time, but collects historical data for other tables.

The solution: For ITCAM for Transactions version 7.2 or later, use the Status tables instead of the Over Time tables when you configure historical data collection. For example, configure historical data collection based on RRT Transaction Status instead of RRT Transaction Over Time.

In ITCAM for Transactions version 7.2 or later, all of the response time workspaces use only historical data from the Status tables instead of the Over Time tables. Carrying over from ITCAM for Response Time version 6.2, the Over Time historical data is left in the product, because once a table is warehoused it can never be removed from the warehouse database. Note that the response time workspaces use all of the tables other than the Over Time tables.

The Over Time historical attributes will continue to be available to configure historical data collection as long as ITCAM for Response Time version 6.2 is supported.