No Web Response Time data in workspaces - HTTP

The problem: No Web Response Time data in workspaces - HTTP

The solution: To resolve this problem, you can do the following:
  1. Verify that the HTTP server is being accessed from a host system that is external to the web server, so that traffic goes through the network adapter.
  2. Verify that KFC_HTTP_PORT parameter specifies the correct ports in the kfcmenv file. For example, KFC_HTTP_PORT=80,9080.
  3. Enable debug ALL in kfcmenv configuration files. Run the transactions again and analyze the Web Response Time log files.

You might also run tcpdump or wireshark to capture packets off the network, and analyze the data to determine that there is active HTTP traffic. In this situation it is possible that sometimes in appliance mode the spanned port configuration routes traffic in only one direction.

Parent topic: Troubleshooting: Web Response Time