Uploaded Robotic scripts do not play back
The problem: Uploaded Robotic scripts do not play back
The solution: To resolve this problem, you can do
the following:
- Check the Current Robotic Playback Status view in the Robotic Response Time workspace to see if you see the robotic script.
- Check the Situation Event Console in the Robotic Response Time workspace for any errors. Alternatively, click the Configuration node under the Robotic Response Time agent node in the Navigator Physical view to view the agent messages.
- Open the Application Management Configuration Editor to verify if the script is included in any profile, and also check the distribution list and maintenance schedule for the profile.
- Check the depot directory for the Application Management Console agent, ITM_HOME/kt1depot/T3, to verify that the recordings are in the T3 depot directory.
- Check the depot directory for the robotic agent, ITM_HOME/kt1depot/T6, to verify that the recordings are downloaded to that directory.
- Check the trace-robotic.log in the Tivoli® common logging directory for any exception. Look for the downloadAndRunScript() method to see which scripts are being returned for playback.