Troubleshooting: Application Management Console agent

This chapter describes problems you might experience with the Application Management Console agent, including locations of configuration, trace, and log files.

Process names
Location of configuration files
Location of trace and log files
How to turn on debug tracing
Excessive number of subnodes
An excessive number of subnodes in the Application Management Console workspaces in the Tivoli Enterprise Portal can be caused by a number of configuration issues.
Application Management Console is not displaying historical data
All Applications workspace displays an empty Applications table when viewing historical data
Increasing the Java Max Heap Size
KFWITM217E Request error: SQL1_CreateRequest failed, rc=209 displayed in Application Management Console workspaces
Historical daily and monthly trends are not valid

Parent topic: Response Time troubleshooting