Starting and stopping servers and agents

Start and stop IBM Tivoli Monitoring components and Tivoli Enterprise Management Agents using the Manage Tivoli Enterprise Monitoring Services, or the command line.

Starting and stopping the Tivoli Enterprise Monitoring Server

Follow these directions to start or stop the Tivoli Enterprise Monitoring Server.
Start the server
On Windows platforms, perform the following steps:
  1. Click Start > Programs > IBM Tivoli Monitoring > Manage Tivoli Monitoring Services.
  2. Right-click Tivoli Enterprise Monitoring Server.
  3. Select Start.
On UNIX platforms, run the following command:
./itmcmd server start tems_name
Stop the server
On Windows platforms, perform the following steps:
  1. Click Start > Programs > IBM Tivoli Monitoring > Manage Tivoli Monitoring Services.
  2. Right-click Tivoli Enterprise Monitoring Server.
  3. Select Stop.
On UNIX platforms, run the following command:
./itmcmd server stop tems_name

tems_name is the name of the monitoring server

Starting and stopping the Tivoli Enterprise Portal server

Follow these directions to start or stop the Tivoli Enterprise Portal server:
Start the portal server
On Windows platforms, perform the following steps:
  1. Click Start > Programs > IBM Tivoli Monitoring > Manage Tivoli Monitoring Services.
  2. Right-click Tivoli Enterprise Portal Server.
  3. Select Start.
On UNIX platforms, run the following command:
./itmcmd agent start cq
Stop the portal server
On Windows platforms, perform the following steps:
  1. Click Start > Programs > IBM Tivoli Monitoring > Manage Tivoli Monitoring Services.
  2. Right-click Tivoli Enterprise Portal Server.
  3. Select Stop.
On UNIX platforms, run the following command:
./itmcmd agent stop cq

Starting and stopping the Tivoli Enterprise Portal desktop client

Follow these directions to start or stop the Tivoli Enterprise Portal desktop client
Start the desktop client
On Windows platforms, perform the following steps:
  1. Click Start > Programs > IBM Tivoli Monitoring > Tivoli Enterprise Portal desktop.
  2. Enter your user ID and password on the logon window. The default user ID is sysadmin.
  3. Click OK.
On UNIX platforms, run the following command:./itmcmd agent start cj
Stop the desktop client
On Windows platforms, perform the following steps:
  1. Click Start > Programs > IBM Tivoli Monitoring > Manage Tivoli Monitoring Services.
  2. Right-click Tivoli Enterprise Portal desktop.
  3. Select Stop.
On UNIX platforms, run the following command:./itmcmd agent start cj

Starting and stopping monitoring agents

Start and stop monitoring agents using the Manage Tivoli Enterprise Monitoring Services or the from the user interface in both Windows and UNIX environments. You can also use the command line in UNIX.

You can also run the ITMAgents1 script from the /etc/init.d directory. The location varies for different environments. Only run the ITMAgents1 script if the system restarts other Response Time agents.

Alternatively, you can restart the Transaction Tracking agents from the Tivoli Enterprise Portal if required by using the Proxy Agent Services. See the IBM® Tivoli® Monitoring Information Center for further information.

If an OS agent is installed on the same computer as an agent and shares the same CANDLE_HOME directory, you can remotely stop and start the agent from the Tivoli Enterprise Portal. Right click on the agent in the Tivoli Enterprise Portal and select Stop or Restart.

Note: Your user ID must have the proper permission to start and stop agents. See the IBM Tivoli Monitoring documentation for more information about permissions.
Note: If you install Response Time on SUSE SLES 10 platform, the agent might not restart automatically when the environment reboots. You can start the agent manually with instructions in this section.
Follow these directions to start or stop the monitoring agents:
Start a monitoring agent
On Windows platforms, perform the following steps:
  1. Access the Navigator.
  2. Right-click the monitoring agent that you want to start
  3. Select green start icon.
On UNIX platforms, run the following command:
./itmcmd agent start pc
Stop a monitoring agent
On Windows platforms, perform the following steps:
  1. Access the Navigator.
  2. Right-click the monitoring agent that you want to stop.
  3. Select red stop icon .
On UNIX platforms, run the following command:
./itmcmd agent stop pc
Where pc is the product code for the monitoring agent that you want to start or stop. See Product codes for a list of codes.

For example to start Tivoli Enterprise Portal desktop client, run the following command:./itmcmd agent start t5

Note: On UNIX systems, the Web Response Time monitoring agent occasionally gives the following error: [root@rh5ma bin]# ./CandleAgent -h /opt/IBM/ITM -c stop t5 Stopping ITCAM for Web Response Time ... Product t5 was not stopped. If this happens, use -f to force Web Response Time to stop. If you are uninstalling remotely for Web Response Time, you should also use this option to stop the monitoring agent before doing the remote uninstall.
Parent topic: Installation and Configuration Guide