Install application support for Windows systems
- Tivoli Enterprise Monitoring Server
- Tivoli Enterprise Portal Server
- Tivoli Enterprise Portal Desktop Client
If you use SDA to install Tivoli Enterprise Portal Server support automatically for the Application Management Console (T3), restart the Tivoli Enterprise Portal Server to complete the installation.
The procedure for installing agent-specific application support on the components is nearly identical. The following steps provide the basic procedure and note the differences in Table 1. Repeat the procedure for each of the components on which you must install application support.
For Tivoli Enterprise Monitoring Server application support | For Tivoli Enterprise Portal Server and desktop client |
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- For each component for which you are installing application support, the installation automatically stops the component, or you can manually stop each component. For more information on manually stopping a component, see:
- Start the installation wizard by double-clicking
the setup.exe file in the \WINDOWS subdirectory.
The Welcome window is displayed.
- Select Modify, click Next,
and go to step 7.Note: If you are installing the support separately from the agent and you have already installed an agent on this computer, a window similar to the following window.
- Click Next. The Install
Prerequisites window is displayed.
- Follow the instructions in the Install Prerequisites window and select the appropriate check boxes for the required versions of IBM Global Security ToolKit (GSKit) 7.0.3.18 or higher and IBM Java version 1.5.0 IBM Windows 32 build pwi32devifx-20070706 (SR5 + IZ00983). In the Choose common installation drive for both field, enter the drive on which to install the software, and then click Next to proceed with the installation process. Once installation of the prerequisite software is complete, you will be automatically returned to the IBM Tivoli Composite Application Manager for Transactions InstallShield Wizard.
- The Software License Agreement window is displayed. If you accept the terms of the license agreement, click Accept to continue, otherwise click Decline to stop the installation process. You must accept the terms of the license agreement to continue the installation process.
- If you already install the monitoring agent
on this computer, a message might be displayed stating the installed
version is newer than the agent installation, click OK to
display the Select Features window.
- Clear the Tivoli Enterprise Monitoring Agents check box.
- Complete the following steps, depending on which component you
are installing application support. Tip: You can choose to install support on one, two, or all the components installed on the same computer.
- To install application support on Tivoli Enterprise Monitoring
Server, select Tivoli Enterprise Monitoring Server.Important: If you have other components installed on the same computer, such as the Tivoli Enterprise Portal, also select those components to install the component-specific application support.
- To install application support on Tivoli Enterprise Portal Server, select Tivoli Enterprise Portal Server.
- To install application support on Tivoli Enterprise Portal Desktop Client, select Tivoli Enterprise Portal Desktop Client.
- To install application support on Tivoli Enterprise Monitoring
Server, select Tivoli Enterprise Monitoring Server.
- Click Next to display
the Agent Deployment window. If you are installing
locally, do not select any agents. If you are deploying an agent to
a remote server, select the agent to enable remote deployment. See Working remotely for further information.
- Click Next to display the Response Time Information window.
- Click Next to display
the Start Copying Files window.
- Click Next to continue, or click Back to modify your selection.
- A message is displayed stating that you will not be able to cancel the installation or upgrade after this point. Click Yes to continue. Files will now be copied to your computer. This might take several minutes. A Setup Status window provides status messages about the installation progress.
- Before the Setup is complete, a Setup Type window
is displayed. Select the setup and configuration options to complete
during installation. It is recommended to complete all setup and configuration
during the installation, but you can clear the setup or configuration
check boxes and complete the setup and configuration after the installation
is complete. You cannot clear the check box that is preceded by an
asterisk.
- You might be prompted to enter the Tivoli Enterprise Portal Server host
name. Type the host name of the system where the Tivoli Enterprise
Portal Server is installed and click Next.
- Specify the Tivoli Enterprise Monitoring Server connection
information and click OK:
- Select Connection must pass through firewall if the agent and the Tivoli Enterprise Monitoring Server are on different sides of a firewall.
- Identify the Information to collect before you begin installation and configuration that the agent uses to communicate with the monitoring server. You have four choices: IP.UDP, IP.PIPE, IP.SPIPE, or SNA. You can specify three communication methods. This enables you to set up backup communication methods. If the method you have identified as Protocol 1 fails, Protocol 2 is used.
- At this point, do not select Optional Secondary TEMS Connection. You can set up the standby support for agents after installation. See the IBM Tivoli Monitoring product documentation.
- In the Configuration Defaults for Connecting to a TEMS window, check the information and click OK. The information on this window is automatically detected and depends on the protocol selected earlier.
- You might be asked to specify the location of the monitoring server as either on this computer or on a different computer. Choose the appropriate option and click OK.
- You might be asked to select the support you want to add to the
Tivoli Enterprise Monitoring Server. Select all monitoring agents
for which you want to install application support, and click OK.
- The Application Support Complete window might be displayed containing details about the installation. Click Next.
- (Optional): When installation is complete, the InstallShield Wizard Complete window opens.
- Click Finish to complete the installation.
What to do next
If you used SDA to install Tivoli Enterprise Portal Server support automatically for the Application Management Console (T3) , restart the Tivoli Enterprise Portal Server to complete the installation.