Uninstalling Internet Service Monitoring on Windows systems

Uninstalling Internet Service Monitoring from a Windows system that is also host to Tivoli Enterprise Portal, Tivoli Enterprise Portal Server, and Tivoli Enterprise Monitoring Server automatically removes the associated support files. If you have a distributed installation, ensure that you uninstall the Tivoli Enterprise Portal, Tivoli Enterprise Portal Server, and Tivoli Enterprise Monitoring Server support files separately from the remote systems.

Before you begin

Before uninstalling Internet Service Monitoring on Windows, run the pre-installation script preuninstall.cmd to clean up the services that were created during installation. The script is located in %CANDLE_HOME%\TMAITM6\ism\platform\win32\bin\preuninstall.cmd.

When you have run the script, you can uninstall Internet Service Monitoring.

Procedure

To uninstall Internet Service Monitoring on Windows:

  1. Select Start > Settings > Control Panel > Add and Remove Programs.
  2. Navigate to IBM Tivoli Monitoring and click Remove.
  3. On the Welcome window of the IBM Tivoli Monitoring installation wizard, select Modify to remove only the selected features, or select Remove to remove all features and click Next.
  4. Click OK in the information dialog box.
  5. On the Add or Remove Features window, deselect those features you want to uninstall and click Next.
  6. Click OK in the confirmation dialog box. Internet Service Monitoring is removed.
  7. On the Product Remove Complete window, click Finish.

Results

Internet Service Monitoring is removed. If you want to clear the corresponding Internet Service Monitoring agents from display in the Tivoli Enterprise Portal, you must do this manually. See Removing agents from Tivoli Enterprise Portal.

Parent topic: Uninstalling Internet Service Monitoring