Installing Internet Service Monitoring on Windows systems

You can install IBM Tivoli Composite Application Manager for Transactions to a system that also has other IBM Tivoli Monitoring components installed, or you can install IBM Tivoli Composite Application Manager for Transactions to a separate system.

To install the IBM Tivoli Composite Application Manager for Transactions agent to a separate, Windows based, system:

1. Log on as a user with administrative privileges.
   Important: On Windows systems, install agents using a local Administrator account rather than a domain account, such as an account defined by Active Directory. If the default Administrator account is not available, create a new local user account and add that account to the local Administrators’ group. You can then install agents using the new local user account.
2. Insert the product DVD or download the product from the IBM® Passport Advantage® website: http://www.ibm.com/software/howtobuy/passportadvantage/.
3. Launch the installation wizard by double-clicking the setup.exe file. The InstallShield Wizard starts.
   Tip: On Windows Server 2008 systems, if instead of the installer you see the following message, right-click the setup.exe file in the file explorer and select Run as Administrator.

   Your logon ID must have Administrator rights to install IBM Tivoli Composite
    Application Manager for Transactions

4. On the Welcome window, click Next.
5. If no IBM Tivoli Monitoring components are installed on this computer the Prerequisites window is displayed. Read the information and click Next.
6. On the Install Prerequisites window, options to ensure that you have the correct version of IBM GSKit or IBM Java™ are selected. Click Next. The required software is installed automatically.
7. On the Software License Agreement window, read the agreement and click Accept.
8. If you install to a computer that does not have other IBM Tivoli Monitoring components installed, the Choose Destination Location window with the default installation location is displayed. Change the location if required and click Next.
9. On the User Data Encryption Key window, enter your own unique encryption key and click Next then click OK in the summary window.
   Note: You are only required to supply an encryption key if the IBM GSKit is not already installed on the computer. Use the same key across the enterprise.
10. On the Select Features window, select Tivoli Enterprise Monitoring Agents and click Next. This selects the Tivoli Enterprise Monitoring Agent Framework and the IBM Tivoli Composite Application Manager for Transactions agent.
    Note: Tivoli Enterprise Monitoring Agents may already be selected if the framework or any agents are already installed. You must expand this feature and also select IBM Tivoli Composite Application Manager for Transactions agent.
11. On the Agent Deployment window, select Internet Service Monitoring if you want to deploy to a remote location by using the Tivoli Enterprise Monitoring Server and click Next. If you are installing locally, do not select any agents.

    See Working remotely for further information.

12. On the Start Copying Files window, review the settings and if correct, click Next. The files are then copied. A Setup Status window informs you about progress.
13. On the Setup Type window, select all configuration options and click Next.

    You can delay some configuration until after installation if required. The following steps assume that all configuration options are selected.

14. On the Configuration Defaults for Connecting to a TEMS window, specify the Tivoli Enterprise Monitoring Server connection information and click OK:
    1. Select Connection must pass through firewall if the agent and the Tivoli Enterprise Monitoring Server are on different sides of a firewall.
    2. Select Protocol 1 and select a protocol from the list. Several types of protocols are available: IP.UDP (uses unsecured UDP communications), IP.PIPE (uses unsecured TCP communications), IP.SPIPE (uses SSL secure TCP communications), and SNA (uses SNA for mainframe components).
    3. If additional protocols are required, select Protocol 2 and select an second protocol from the list.
    4. Do not select Optional Secondary TEMS Connection. You can set up the failover support for the component later. See the IBM Tivoli Monitoring User's Guide for further information.
    5. Click OK.
15. In the summary Configuration Defaults for Connecting to a TEMS window, check the information and click OK.

    These settings define communications between the agent and the Tivoli Enterprise Monitoring Server. The host name or IP address of the local computer are displayed unless the Tivoli Enterprise Monitoring Server has already been specified. Ensure that you enter the host name or IP address of the Tivoli Enterprise Monitoring Server in the Hostname or IP address field if it is installed on another computer. The default port number for the previously selected protocol is also displayed (IP.PIPE is 1918, IS.SPIPE is 3660).

16. On the Internet Service Monitoring Configuration window, if using IBM Tivoli Netcool/OMNIbus select YES and enter the host name or IP address of the IBM Tivoli Netcool/OMNIbus ObjectServer and its port number.
    Tip: If you are using IBM Tivoli Netcool/OMNIbus but want to configure the connection later, select NO. Configure the ObjectServer connection later using the Manage Tivoli Enterprise Monitoring Services.
17. Click OK. The system configures and starts IBM Tivoli Composite Application Manager for Transactions.
18. Read the README file and click Finish. The Manage Tivoli Enterprise Monitoring Services window is displayed.
19. Verify the installation and configuration by checking the Status column for IBM Tivoli Composite Application Manager for Transactions. The Status column should show Started.