A6xx6976

Explanation

Service processor failure.

Response

For this reference code the failing item list presented in the Service Action Log (SAL), or serviceable event view you are working with, can be different from the failing item list documented here. That is due to the differences in system models and features installed.

If the Service Action Log (SAL) or a serviceable event viewer on the hardware management console is available then use the failing item list presented there for servicing this reference code.

If a serviceable event viewer is not available then use the failing item list documented here. By following the procedures in the symbolic FRUs listed here you will isolate to the correct FRU list based on system model and features installed.

Failing Item