For Power5 and newer servers, service this error using the B7006985
service information. Otherwise, continue with this information.
If this SRC is not in the Service Action Log
(SAL), or serviceable event view you are using,
then it is informational. Use FRU
SIRSTAT to determine what this SRC means.
Otherwise, continue with the following steps:
This error can appear as a serviceable event when a tower,
or I/O unit or another
system in the loop did not complete powering on
before LIC on this system checked this loop for errors.
Search the Product Activity Log (PAL) for
the last
B6xx 6985 SRC logged for this loop and use
FRU SIRSTAT to determine if this error requires
service. If the last entry indicates the loop is
functioning (determined by FRU SIRSTAT) then no service
action is required, close this problem
There may be multiple B6xx 6985 logs with xxxx 3205 in word
4 errors for the same loop resource in the serviceable event
view. This is caused
by retry and recovery attempts.
If there is a B6xx 6985 with xxxx 3206 or xxxx 3208 in word
4 after the above B6xx
6985 entries in the PAL, then the recovery efforts
were successful. If
this is the case, close all the B6xx 6985 entries for that
loop resource in the serviceable event view.
If you find a B6xx 6981 in the serviceable event view
then close that problem and go to step 2. Otherwise
perform the following:
Perform RIOIP06 to determine if any
other
systems are connected to this loop and return here.
(HSL_LNK or HSLxxxx FRU in the Service Action Log
(SAL) entry, or serviceable event view you are working
with, indicates the loop number.)
If there are other system(s) then
continue with the steps that follow,
otherwise go to step 2.
Check for HSL failures on the other
system(s) before replacing parts. HSL failures are
serviceable event
entries with HSL I/O Bridge and Network Interface
Controller (NIC) resources. Ignore B6xx 6982 and B6xx 6984
entries. If there are HSL failures on other
system(s) then continue with the steps that follow,
otherwise go to step 2.
Repair the problems on the other systems and return
to this step. After making repairs on the other system(s)
check the Product Activity Log (PAL)
of this system for a B6xx 6985
logged after the repairs you made on the other
system(s). If you find one
then continue with the steps that follow, otherwise go to
step 2.
For the B6xx 6985 log you found, use FRU
SIRSTAT to determine if the loop is now complete. If the
loop is
complete then
this problem has been resolved. Use RIOIP01 to
verify that the loop is now working properly. Otherwise, go
to step 2.
Use the serviceable event's FRU list when it is
available.
If this SRC appears in the Service Action Log
(SAL), or the serviceable event view you are using, with
the Symbolic FRU HSL_LNK or HSLxxxx listed as a FRU, then
perform problem isolation
procedure RIOIP01. Otherwise exchange the
FRUs listed
in the serviceable event view.
NOTE: A fiber optic cleaning kit may be required for optical
HSL connections.