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Replacing the cache battery pack on the 571F and 575B adapters

You might need to replace the cache battery pack. Use the procedure in this section to perform this task.

This procedure describes how to replace the cache battery pack on the PCI-X DDR double wide quad channel Ultra 320 SCSI RAID adapter with auxiliary write cache, CCIN 571F (controller) and 575B (cache). The following feature codes apply to this double-wide adapter.

Feature CCIN Description

0650
0651
5739
5746
5778
5781
5782

571F
575B

PCI-X DDR double wide quad channel Ultra 320 SCSI RAID adapter with auxiliary write cache
Note: The cache battery for both the 571F adapter and the 575B adapter is contained in the single battery FRU that is physically located on the 575B auxiliary write cache adapter. The functions of forcing the battery pack into an error state and starting IOA cache on either adapter in the card set will result in the same functions automatically being performed on the other adapter in the card set.

Replacing this feature is a customer task. You can perform this task yourself, or contact an authorized service provider to perform the task for you. You might be charged a fee by the authorized service provider for this service.

Important: Removing the cache battery with the system or partition already in a powered-off state might result in the loss of customer data. If the system has been powered off prior to the battery service action, you must IPL to DST and continue this procedure before replacing the battery.

For information about replacing the cache battery pack on an AIX® system or partition, see the PCI-X SCSI RAID Controller Reference Guide for AIX in the IBM(r) AIX Information Center.

For information about replacing the cache battery pack on a Linux system or partition, see the PCI-X SCSI RAID Controller Reference Guide for Linux. This guide is available from the SCSI PCI Adapters web page.

To replace the 571F adapter or 575B cache battery pack using the IBM® i operating system, complete the following procedure:
Note: To complete these procedures, do not power off the adapter or power off the system or partition. The cache battery on these adapters is designed to be replaced concurrently.
  1. Ensure that the cache battery pack is in an error state before replacing it. This action will prevent possible data loss by ensuring that all cache data is written to disk before battery replacement. To force the cache battery pack into an error state, do the following steps on the system or partition that is using the adapter:
    1. Be sure that you are signed on to the system with at least service level authority.
    2. On the command line, type strsst. Press Enter.
    3. On the System Service Tools (SST) Sign On display, type your service tools user ID and service tools password. Press Enter.
  2. Does the system or partition have i Version 5 Release 4 or later?
    • Yes: Continue with the next step.
    • No: Go to step 4.
  3. On the System Service Tools (SST) display, select Start a Service Tool. Press Enter.
    1. On the Start a Service Tool display, select Hardware Service Manager. Press Enter.
    2. On the hardware Service Manager display, select Work with resources containing cache battery packs. Press Enter.
    3. On the Work with Resources containing Cache Battery Packs display, select Force battery pack into error state for the I/O card. Press Enter.
    4. On the Force Battery Packs Into Error State display, verify that the correct I/O adapter has been selected, and press the function key that confirms your choice.
    5. Return to the Work with Resources containing Cache Battery Packs display and select Display battery information and verify that the Battery pack can be safely replaced field indicates yes. If it does not indicate yes, contact your next level of support before continuing this procedure.
    6. Continue with step 5.
  4. On the System Service Tools (SST) display, select Start a Service Tool. Press Enter.
    1. Select Display/Alter/Dump.
    2. Select Display/Alter storage.
    3. Select Licensed Internal Code (LIC) data.
    4. Select Advanced Analysis.
    5. Select the BATTERY INFO command.
    6. On the Specify Advanced Analysis Options display, type -LIST in the Options field. Press Enter.
    7. Find and note the resource name of the card you are working with.
      Note: You can safely replace the cache battery pack when the display lists yes next to Battery pack can be safely replaced.
    8. Return to the Specify Advanced Analysis Options display. Type -Force -IOA xxxx where xxxx is the card resource name that you are working with and noted in the previous step. Press Enter.
    9. Follow the directions on the display to confirm forcing the cache battery pack into an error state.
    10. Return to the Specify Advanced Analysis Options display. Type -LIST -IOA xxxx, where xxxx is the card resource name that you are working with. Press Enter. The Can be Safely Replaced field should indicate yes.
  5. Replace the cache battery pack by performing the following steps:
    CAUTION:
    The battery is a lithium ion battery. To avoid possible explosion, do not burn. Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call. (C007)
    Attention:
    • Attach a wrist strap to an unpainted metal surface of your hardware to prevent electrostatic discharge (ESD) from damaging your hardware.
    • When using a wrist strap, follow all electrical safety procedures. A wrist strap is for static control. It does not increase or decrease your risk of receiving electric shock when using or working on electrical equipment.
    • If you do not have a wrist strap, just prior to removing the product from ESD packaging and installing or replacing hardware, touch an unpainted metal surface of the system for a minimum of 5 seconds.
    1. Identify the correct adapter.
    2. Locate the metal cover A that contains the cache battery pack. Pull out the push rivet B to release the metal cover A.
      graphic of the adapter
  6. Remove the cache battery pack by grasping the tab C and removing the battery from the adapter.
  7. Install the new cache battery pack into the adapter, ensuring that the cache battery pack is seated correctly in its socket.
  8. Replace metal cover A and push in on the push rivet B to secure the cover.
  9. Does the system or partition have IBM i Version 5 Release 4, or later?
    • Yes: Continue with the next step.
    • No: Go to step 12.
  10. Return to the Work with Resources containing Cache Battery Packs display and select the Start IOA cache. Press Enter.
  11. Verify the Cache was started message is received. This ends the procedure.
  12. Return to the Specify Advanced Analysis Options display and type -START -IOA xxxx where xxxx is the card resource name that you are working with.
  13. Ensure that you get the message Cache started on IOA.


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Last updated: Wed, January 17, 2018