Learn about using the Service Focal Point, an application on the HMC and the Integrated Virtualization Manager, to diagnose and repair problems on the system.
Traditional service strategies become more complicated in a partitioned environment. Each logical partition reports errors it detects, without determining whether other logical partitions also detect and report the errors. For example, if one logical partition reports an error for a shared resource, such as a managed system power supply, other active logical partitions might report the same error. The Service Focal Point application helps you to avoid long lists of repetitive call-home information by recognizing that these are repeated errors and correlating them into one error.