Use this procedure to learn how to use the repair process within
Service Focal Point to help you exchange a part.
It is often necessary to exchange one or more field replaceable
units (FRUs) to repair a serviceable event. For example, you might need to
exchange an I/O adapter to solve the problem. You can use the repair process
within Service Focal Point to help you exchange the FRU.
To repair a
serviceable event, follow these steps:
- In the navigation area, open Service Applications.
- Select Service Focal Point.
- Select Repair Serviceable Events.
- On the Select Failing System window, select the managed system
that has the problem, and click OK.
- Select the serviceable event you want to repair, and select . This opens a series of windows that guide you through
the steps to repair the serviceable event. The system guides you through one
of the two following methods of repair, depending on the type of FRU you need
to exchange:
- An interactive step-by-step process that provides illustrations and video
presentations to help you exchange the FRU.
- A link to the appropriate information center topic that provides instructions
to help you exchange the FRU.
After you complete the repair procedure, the system automatically
closes the serviceable event.