Collecting reference codes and system information

Learn how to collect reference codes and other system information.

The reference codes and system information can help determine the correct solution to fix a problem. The reference codes and system information can appear on the HMC or on the server's control panel. If you have logical partitions, you will need to use the HMC.
Note: Ensure you have a printed copy of the appropriate problem reporting form to document the information you collect here. For details, see Using the problem reporting forms.