Displaying error and event logs

Display a list of all of the error and event logs in the service processor.

You can view error and event logs that are generated by various service processor firmware components. The content of these logs can be useful in solving hardware or server firmware problems.

To perform this operation, you must have one of the following authority levels:
  • General
  • Administrator
  • Authorized service provider

Informational, error, and miscellaneous logs can be viewed by all authority levels. Hidden error logs can be viewed by authorized service providers.

The following table shows error log types that might be displayed, the conditions that make an error log specific to that error log type, and the user authority level that will allow you to view specific types of error logs:
Table 1. Error log types
Error log type Conditions User availability
Severity Action
Informational logs Informational Report to operating system (OS) but not hidden Available to all users
Error logs Not informational Report to OS but not hidden Available to all users
Hidden logs Not informational and informational Report to OS, hidden, or both Available only to the authorized service provider and users with higher authority.
Miscellaneous Informational Not reported to OS Available to all users

To view and clear error and event logs in summary or full detailed format, do the following steps:

  1. On the ASMI Welcome pane, specify your user ID and password, and click Log In.
  2. In the navigation area, expand System Service Aids and click Error/Event Logs. If log entries exist, a list of error and event log entries is displayed in a summary view.
  3. To view the full detail format of any of the logs listed, select the log's corresponding check box and click Show details. When multiple logs are selected, any action applies to each selected log. The full detail information might span several pages. The contents and layout of the full detail output is defined by the event or error logging component.
  4. Click Mark as reported to mark platform error entries whose underlying causes have been resolved. By doing so, these entries are not reported to the operating system again when the system reboots. After they are marked, these errors can be overwritten by other errors logged in the service processor history log.
    Note: The Mark as reported button is available only when your authority level is authorized service provider.
  5. Click Show error/event log repository information button to view the error or event log repository information of the managed system. The error/event log repository might get full when the errors are logged. If the errors are not acknowledged periodically, new errors might not be logged. This option displays the information for the following parameters:
    • error/event log repository
    • service processor
    • hypervisor
    • last log details
    • other vital information
  6. To clear any of the error/event log entries, select the appropriate entries that you wish to delete and click Clear selected error/event log entries.
Parent topic: Viewing and customizing ASMI service aid menus


Last updated: Tue, September 18, 2018