PH04071: DURING ENDEVOR EXTRACTION STC CRASHES IN U3009 AND CONTINUES UNTL HANGS IN 2 MINUTES. STOPPING AND RELAUNCH REFURBISHES ST

APAR status

• Closed as program error.

Error description

• Customer had an incident during ENDEVOR extraction, STC crashes
  in U3009; the issues repeats itself continuously and then hangs
  after 2 minutes. Stopping and relaunching has refurbished the
  STC.
  

Local fix

• Stephen will create a fix fixing hte cause of hte mempory leak
  in AD mainframe agents.
  

Problem summary

• This is a known problem when using the Endevor API - ENAPI001.
  Under heavy use, the address space where this API is being
  called will sometimes experience storage shortages or failures
  to the point that the API issues an internal abend or LE issues
  a U3009.  After this point, the AD agent subtask becomes
  unusable and the only solution is to cycle the AD agent address
  space.  CA has recommended limiting the number of requests sent
  to the API - so to implement this suggested workaround, there is
   now an option to move the Endevor API work into an
  automatically submitted batch job, which performs the work and
  returns the results to the agent.  When the job ends, all
  storage is freed and we avoid the cumulative loss of storage
  leading to the reported abends.
  

Problem conclusion

• This is a known problem when using the Endevor API - ENAPI001.
  Under heavy use, the address space where this API is being
  called will sometimes experience storage shortages or failures
  to the point that the API issues an internal abend or LE issues
  a U3009.  After this point, the AD agent subtask becomes
  unusable and the only solution is to cycle the AD agent address
  space.  CA has recommended limiting the number of requests sent
  to the API - so to implement this suggested workaround, there is
   now an option to move the Endevor API work into an
  automatically submitted batch job, which performs the work and
  returns the results to the agent.  When the job ends, all
  storage is freed and we avoid the cumulative loss of storage
  leading to the reported abends.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  APPL DISCOVERY

• Fixed component ID

  5737B1600

Applicable component levels