APAR status
Closed as program error.
Error description
After having upgraded ITM 60 to SP1, discovered that TACMD LOGIN fails with the following: bash-4.3$ ./tacmd pdcollect -o nohist -d /sys_apps_01/tivoli_dep ot KUIC02018E: The pdcollectcli shared library file was not loaded. The command cannot complete without the specified library file. Confirm that the shared library exists and is readable. If it does not exist, you might need to install function on the computer or server in order to support the specified command. Contact IBM Software Support if the shared library file exists and is readable.
Local fix
Problem summary
TDS client used by ITM fails using TLS v1.2 with Microsoft Active Directory server. TDS client fails using TLS v1.2 with Microsoft Active Directory server. UserID authentication fails when trying to logon to monitoring server via tacmd CLI or via portal client. The monitoring server integrates with TDS client 6.3.0.27. The issue is that TDS client connects with Microsoft Active Directory server using the protocol TLSV1.2. When we set the parameter LDAP_OPT_SECURITY_PROTOCOL to change the protocol to TLS v1.0 or TLSv1.1 TDS client can connect with AD server successfully. Monitoring Server 6.30 FP5 and FP6 use TDS client: 6.3.0.27 and GSKit 8.0.50.36.
Problem conclusion
Uplift to TDS Client 6.30.0.43. The fix for this APAR is contained in the following maintenance packages: | service pack | 6.3.0.7-TIV-ITM-SP0002
Temporary fix
Comments
APAR Information
APAR number
IJ17800
Reported component name
TEMS
Reported component ID
5724C04MS
Reported release
630
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-07-23
Closed date
2019-10-23
Last modified date
2019-10-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEMS
Fixed component ID
5724C04MS
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"630","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
08 March 2023