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IJ15391: TBSM 6.2: PRIMARY SERVICES RESTARTS DURING SECONDARY SERVER STARTUP INCLUDING RADSERVICES WHICH SHOULDN'T BE ON THE LIST.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • TBSM 6.2 using Impact 7.1 Fix Pack 14
    
    During the startup of the backup TBSM_B instance, several
    services from the TBSM (primary) server are getting restarted
    including RADService which shouldn't be on the list.
    
    The fix for this APAR will remove the stop and start
    of the RADService from the primary TBSM server, when secondary
    starts up.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All TBSM users may be affected                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * TBSM failover/failback is not working properly.              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * None                                                         *
    ****************************************************************
    N/A
    

Problem conclusion

  • Fix the logging into the correct log file.
    
    The fix for this APAR is contained in the :
    | Fix Pack | 7.1.0-TIV-NCI-FP0017
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ15391

  • Reported component name

    NETCOOL/IMPACT

  • Reported component ID

    5724O59IS

  • Reported release

    620

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-04-10

  • Closed date

    2019-05-28

  • Last modified date

    2019-05-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • UNKNOWN
    

Fix information

  • Fixed component name

    TIV BUS SERV MG

  • Fixed component ID

    5724C5100

Applicable component levels

  • R620 PSY

       UP

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSPFK","label":"Tivoli Business Service Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"620"}]

Document Information

Modified date:
25 August 2021