IBM Support

IJ11154: AUTO-LOGOUT AND PERFORMANCE ISSUE IN LOW BANDWIDTH AREA

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APAR status

  • Closed as program error.

Error description

  • PROBLEM:   App freeze and user get taken to the Login screen
    
    
    STEPS TO REPRODUCE:
    Walk away from WIFI and stay in a low bandwidth area
    
    RESULTS:
    User will notice poor performance when navigating from screen
    to screen.  User will also encounter app freeze and logout
    issues
    
    
    EXPECTED RESULTS:
    Anywhere app should identify online and offline quickly and
    should NOT affect screen navigation time.  No app freeze or
    auto-logout.
    
    
    PRODUCT VERSION:
    Anywhere 7.6.2.1 and 7.6.3
    
    
    SECURITY IMPACT (Y/N): N
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * all                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * IJ11154 AUTO-LOGOUT AND PERFORMANCE ISSUE IN LOW BANDWIDTH   *
    * AREA                                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • fixed
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ11154

  • Reported component name

    ANYWHERE APPS

  • Reported component ID

    5725M39MA

  • Reported release

    762

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-11-08

  • Closed date

    2019-06-17

  • Last modified date

    2019-06-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ANYWHERE APPS

  • Fixed component ID

    5725M39MA

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSPJLC","label":"Maximo Anywhere"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"762","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 June 2019