IBM Support

IJ09635: WINDOWS INSTALLER WILL NOT UPDATE AN AGENT THAT IS ALREADY AT THE CURRENT LEVEL

A fix is available

IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 1 (6.3.0.7-TIV-ITM-SP0001)

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APAR status

  • Closed as program error.

Error description

  • Windows installer will not update an agent that is already at
the current level. This change adds the "/update" option to
setup.exe which will force the update of an agent even when it
is seen as being at the current level.

Local fix

  • N/A

Problem summary

  • When running the install for an agent that is currently
installed at the same level, the installer will exit without
making any changes.  Allowing the agent to be re-installed is
sometimes needed if an installation is corrupted, or if certain
configuration changes are needed.

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
packages:

   | service pack | 6.3.0.7-TIV-ITM-SP0001

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ09635
    • 

  • Reported component name
    OMEG DIST INSTA
    • 

  • Reported component ID
    5608A41CI
    • 

  • Reported release
    630
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2018-09-24
    • 

  • Closed date
    2019-03-13
    • 

  • Last modified date
    2019-05-08
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    OMEG DIST INSTA
    • 

  • Fixed component ID
    5608A41CI
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"630","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            08 March 2023
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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