End of Support Announcement (EOS) for Maximo 7.5x
End Of Support (EOS) Announced for Maximo Asset Management 7.5x, Industry Solutions , Add-on’s and for Maximo Archiving 7.1.
On April 11, 2017, end of support for all IBM Maximo Asset Management 7.5x products including industry solutions and add-ons was announced via IBM Announcement Letter #917-037
Effective April 30, 2018, fixes, patches, and telephone support are no longer provided for Maximo 7.5x and its corresponding components and add-ons of the same version. Due to the rapid changes with platform support, customers will have 12 months of notification from the time of the announcement to the effective end of support date. It is encouraged that you plan to upgrade to IBM Maximo Asset Management 7.6.
Information on upgrading to Maximo 7.6 can be found on the Maximo Upgrade Resources page.
In addition to all of the Maximo, Industry Solutions and Add-ons that have a 7.6 replacement part, a number of products that are included in the announcement are considered End of Life.
Please note the following products do not have a 7.6 equivalent replacement part, but may offer a trade up or conversion of licenses to an alternative offering.
|IBM Maximo Mobile Suite
IBM Maximo Mobile Work Manager
IBM Maximo Mobile Asset Manager
IBM Maximo Mobile Inventory Manager
|Licenses migrate to Maximo Anywhere|
|IBM Maximo Adapter for Microsoft Project||Trade up to Maximo Scheduler|
|IBM Maximo Adapter for Primavera||Trade up to Maximo Scheduler|
|IBM Maximo Asset Management Essentials||Trade up to Maximo Asset Management|
|IBM Maximo for Government||No Replacement – Use Maximo Asset Management|
|IBM Maximo Space Management for Facilities||No Replacement|
|IBM Maximo Data Center Infrastructure Management||No Replacement|
|Maximo Change and Corrective Action Manager||Licenses migrate Maximo Health Safety Environment Manager|
For information on trading up existing licenses or purchasing new entitlements please contact
The following Maximo 7.1 solutions are also included in the announcement and will have an April 30, 2018 end of support effective date. The 7.6 version of these offerings is available as a replacement.
IBM Maximo Archiving with Optim Data Growth Solution
IBM Maximo Archiving Adapter for InfoSphere Optim Data Growth Solution
Resources are available for upgrade assistance
To further enhance your upgrade experience and planning, we are recommending managed transitions through IBM Global Business Services (GBS) or through your trusted IBM Business Partner that have been trained on the Maximo 7.5 and 7.6 upgrade process. IBM encourages you to contact our Global Business Services organization to receive further information about product upgrade options
Maximo SaaS options are available to streamline the upgrade process
Once you have upgraded, alternatives are available that provide an excellent way to eliminate capital hardware expenditures and the burden on your local IT infrastructure. Maximo SaaS provides flexibility and scalability, helps maximize long-term ROI, and can enhance performance, availability and security. For additional information on Maximo SaaS, please contact Mary Wood at 519-931-7347 or firstname.lastname@example.org
Extended Maintenance is available if you are unable to upgrade at this time
Please note that if you are current on IBM Subscription and Support, and are unable to upgrade before April 30, 2018, you do have the option to purchase an annual Extended Service Contract. To be eligible, clients must show that they are preparing an IBM Maximo upgrade roadmap. Extended service is priced at a premium and only available for three years. For additional details, please visit the Tivoli Extended Support page.
For a full list of products see the official announcement here:
Maximo 7.5x EOS Announcement
Help documentation for End of Support (EOS) customers
At the end-of-support date, help documentation for IBM Maximo Asset Management 7.5x products including industry solutions and add-ons is removed from IBM Knowledge Center. If you wish to retain access to 7.5.x help documentation, you can use locally installed help packages. For more information about deploying local help packages, see the Help documentation for Maximo Asset Management 7.5.x end-of-support products page.