IBM Support

Prerequisites for IBM Content Collector Version 4.0

Product documentation


Abstract

This document details the system requirements for IBM Content Collector Version 4.0.

Important:
Because other products frequently ship fixes, updates, and new releases, testing every configuration is not possible. In general, you can install and run with updates to supported products if those updates are forward compatible.

Content

Product requirements for IBM Content Collector

Legend

x86 Intel 32-bit processors, including IBM System x, eServer xSeries, and BladeCenter servers
X86-64 64-bit AMD Opteron (AMD64) and Intel Xeon (EM64T) processors, including IBM System x and BladeCenter servers

Compatibility reports are available for all software products: See the IBM software product compatibility reports for information about supported operating systems, system requirements, and optional supported software for any IBM product.

Important: Always check for the latest IBM Content Collector security bulletins in the IBM Support Portal and make sure to have the required fixes applied.


Hardware requirements

IBM Content Collector server

The following table contains the minimum and the recommended hardware requirements for the server where IBM Content Collector is installed.


Hardware requirements Minimum Recommended
Processor 2 dual-core processors
x86 or x86-64
2 six-core processors
x86 or x86-64
Processor speed 2.5 GHz > 3 GHz
System memory (RAM) 4 GB 8 GB
Hard disk Hard drive with sufficient capacity 2 enterprise class hard drives with 10000 RPM or better
Disk space For IBM Content Collector program package, prerequisite software, temporary data, and log information 150 GB > 150 GB
For each IBM Content Collector server that is intended to run an SMTP Receiver instance 750 GB redundant storage

If multiple Content Collector servers are deployed in a scale-out setup to archive documents from SMTP email systems, this storage must be on a fast NAS device and shared between all Content Collector servers.
1 TB redundant storage
For IBM Connections archiving 10 GB redundant storage

If multiple Content Collector servers are deployed in a scale-out setup to archive IBM Connections documents, this storage must be on a fast NAS device and shared between all Content Collector servers.
> 10 GB

Supported virtualization environments for IBM Content Collector are VMware ESX and ESXi 4, 5, and 5.1 and Microsoft HyperV Server 2008, 2008 R2, and 2012.


Client workstations

The hardware capacity of connected client workstations must be sufficient to run the supported client applications:

For more information, see the client software documentation.

Software prerequisites

Prerequisites for the IBM Content Collector server

The following section describes the operating system and other software that is required on the system where IBM Content Collector Server is installed.

Operating system


IBM Content Collector can be installed on servers with one of the following operating systems:

Operating systems Editions Architectures Fixes
Windows Server 2008
  • Standard Edition
  • Enterprise Edition
  • 32-bit (x86)
  • 64-bit (x86-64)
Service Pack 2
Windows Server 2008 R2
  • Standard Edition
  • Enterprise Edition
  • 64-bit (x86-64)
Service Pack 1
Windows Server 2012
  • Datacenter Edition
  • Standard Edition
  • 64-bit (x86-64)
Windows Server 2012 R2
  • Datacenter Edition
  • Standard Edition
  • 64-bit (x86-64)

IBM Content Collector does not support Server Core installations. Windows Server 2012 R2 is supported starting with IBM Content Collector V4.0 Fix Pack 2. Note that if IBM Content Collector is installed on Windows Server 2012 R2, you cannot use an IBM Content Manager target repository momentarily.

Required software


The following software must be installed on the server where IBM Content Collector is installed.
Important:

  • On a 64-bit operating system, IBM Content Collector Server runs in 32-bit compatibility mode. Therefore, IBM Content Collector Server requires the 32-bit version of all software prerequisites.
  • For performance reasons, do not colocate the IBM Content Collector Server and the archive system on one server in a production environment. This setup can be used for testing or demonstration purposes, but it is not officially supported.
  • The server where IBM Content Collector is installed must not have the role of a domain controller.
Software Required for which scenarios Notes
DB2 Information Integrator for Content Required for IBM Content Manager V8.4 repositories See IBM Content Manager.
IBM Content Manager V8 API Required for IBM Content Manager V8.5 repositories See IBM Content Manager.
FileNet Content Engine .NET and Java clients Required for IBM FileNet P8 repositories See IBM FileNet P8.
IBM FileNet IDM Desktop 4.0.x Required for IBM FileNet Image Services repositories
Microsoft .NET Framework 4.0 or 4.5 Always required When using Microsoft .NET version 4.5 on a Windows Server 2008 or Windows Server 2008 R2 operating system, Microsoft .NET Framework 4.5.1 is required.
Lotus Domino 8.5.0 server with the latest fix pack
Lotus Domino 8.5.3 FP6 server
IBM Domino 9.0 or 9.0.1 FP2 server
Required if you want to archive Lotus Notes documents The Lotus Domino server provides a Lotus Notes API for processing Lotus Notes documents.
Microsoft Outlook 2007 Service Pack 3 (or later)
Microsoft Outlook 2010 Service Pack 1 (or later)
Microsoft Outlook 2013
Required if you want to archive email from Microsoft Exchange servers The Microsoft Outlook client provides the Messaging API (MAPI) for email processing.
Microsoft Windows DST update KB 3162835 Always required
Microsoft Windows Server 2008 R2 SP1 hotfix KB 2732673
Microsoft Windows Server 2008 R2 SP1 hotfix KB 2728738
Microsoft Windows Server 2008 R2 SP1 hotfix KB 2831013
Microsoft Windows Server 2008 R2 hotfix KB 2831154
Required if the File System Connector is used

Web server applications

IBM WebSphere Application Server


IBM Content Collector requires IBM WebSphere Application Server to run the Configuration Web Service and to perform search and restore operations. Typically, there is no need to check for compatible versions because IBM Content Collector comes with an embedded version of WebSphere Application Server Version 8.0.

However, you can deploy some of the IBM Content Collector web applications to an external web application server. IBM Content Collector supports the base edition of IBM WebSphere Application Server for AIX, Linux, and Windows. The Network Deployment edition is not supported. Always install the latest fix pack. The following versions are supported:

  • 8.0.0.7
  • 8.5

If you use an external web application server, make sure that the following prerequisites that are required for IBM Content Collector Server are also installed on the separate web application server:

  • Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package
  • Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package ATL Security Update
  • Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package

How to get:

You can purchase IBM WebSphere Application Server from the following website: WebSphere Application Server

IBM Content Collector web application browsers


The IBM Content Collector web applications support the following browsers:

Browsers Versions
Mozilla Firefox
  • 14
  • 17 or 24 Extended Support Release (ESR)
  • 24
  • 28
  • 31 Extended Support Release (ESR)
  • 32
  • 33
  • 34
Microsoft Internet Explorer
  • 8
  • 9
  • 10
  • 11

Mozilla Firefox 28 and Microsoft Internet Explorer 11 are supported starting with IBM Content Collector 4.0 Fix Pack 2. Internet Explorer 11 is the only supported browser for Windows 8.1.

Mozilla Firefox 31 ESR, 32, 33, and 34 are supported starting with IBM Content Collector 4.0 Fix Pack 3.


How to get:

You can obtain Mozilla Firefox from www.mozilla.com and Microsoft Internet Explorer from www.microsoft.com.


Collection source systems

Lotus Domino

Server and clients


The following table describes the supported versions of Lotus Domino for Domino mail servers and the supported versions of Lotus Notes for Notes mail clients:

Server software Client software Other software requirements Notes
  • Lotus Domino 8.5.0
  • Lotus Domino 8.5.1
  • Lotus Domino 8.5.2
  • Lotus Domino 8.5.3 FP6
  • Lotus Domino 8.5.4
  • Domino 9.0
  • Domino 9.0.1 FP2
  • Lotus Notes 8.5.0
  • Lotus Notes 8.5.1
  • Lotus Notes 8.5.2
  • Lotus Notes 8.5.3 FP6
  • Lotus Notes 8.5.4
  • Notes 9.0 (along with the Browser plug-in)
  • Notes 9.0.1 (along with the Browser plug-in)
  • Notes 9.0.1 FP2
  • Windows Vista (32-bit and 64-bit)
  • Windows 7 Service Pack 1 (32-bit and 64-bit)
  • Windows 8 Professional Edition
  • Windows 8.1 Professional Edition
  • Mac OS X 10.8.x (32-bit and 64-bit)
  • Mac OS X 10.9.x (32-bit and 64-bit)
  • Mozilla Firefox 14
  • Mozilla Firefox 17 or 24 Extended Support Release (ESR)
  • Mozilla Firefox 24
  • Mozilla Firefox 28
  • Mozilla Firefox 31 Extended Support Release (ESR)
  • Mozilla Firefox 32
  • Mozilla Firefox 33
  • Mozilla Firefox 34
  • Microsoft Internet Explorer 8
  • Microsoft Internet Explorer 9
  • Microsoft Internet Explorer 10
  • Microsoft Internet Explorer 11
On Mac OS X, Lotus Notes R8.5.1 Fix Pack 2 or higher is required.

Offline repositories, collecting additional archiving information, and automatic document retrieval is not supported for Lotus Notes clients on Mac OS.

The Notes 9.0 Browser plug-in provides these Content Collector functions:
  • Interactive restore
  • Settings
  • Help
  • Lotus iNotes 8.5.0
  • Lotus iNotes 8.5.1
  • Lotus iNotes 8.5.2
  • Lotus iNotes 8.5.3 FP6
  • Lotus iNotes 8.5.4
  • iNotes 9.0
  • iNotes 9.0.1 FP2
iNotes must have been configured when the Domino server was initially configured.

IBM Content Collector supports the latest fix packs of the server and client software.

IBM iNotes 9.0 and 9.0.1 are supported starting with IBM Content Collector 4.0 Fix Pack 1. Windows 8.1, Firefox 28, and Internet Explorer 11 are supported started with IBM Content Collector 4.0 Fix Pack 2. Internet Explorer 11 is the only supported browser for Windows 8.1.

Mozilla Firefox 31 ESR, 32, 33, and 34 are supported starting with IBM Content Collector 4.0 Fix Pack 3.

If you want to use the IBM Content Collector Offline Repository in Notes, the following packages are required on the workstation that runs the Notes client, depending on the version of IBM Content Collector that was used to enable the Domino template:

Content Collector version used to enable Domino template Required package on client workstation
IBM Content Collector 2.2 (or earlier) Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update
IBM Content Collector 3.0 or 4.0 Microsoft Visual C++ 2010 Redistributable Package

To use IBM Content Collector Search, Lotus Notes R8.5.1 or later with standard configuration is required. Basic configuration is not supported.

If you want to use IBM Content Collector Search in Notes against a database without an index, the following packages are required on the workstation that runs the Notes client:


How to get:

You can purchase Domino from the following website: IBM Domino

Notes Client Extension


The Notes Client Extension can be installed on the following operating systems:

  • Windows Vista (32-bit and 64-bit)
  • Windows 7 Service Pack 1 (32-bit and 64-bit)
  • Windows 8 Professional Edition
  • Windows 8.1 Professional Edition (starting with IBM Content Collector 4.0 Fix Pack 2)

Virtualization


The following table describes the supported virtualization methods and software versions for running a Lotus Notes client on Citrix:

Virtualization Method Required software
Virtual desktop Lotus Domino/Lotus Notes 8.5.3
Citrix XenDesktop 7.0
Domino/Notes 9.0 Social Edition
Citrix XenDesktop 7.0
Application installed on server Lotus Domino/Lotus Notes 8.5.3
Citrix XenApp 6.5
Domino/Notes 9.0 Social Edition
Citrix XenApp 6.5
Application streamed to server Lotus Domino/Lotus Notes 8.5.3
Citrix XenApp 6.5
Domino/Notes 9.0 Social Edition
Citrix XenApp 6.5
Application streamed to client Lotus Domino/Lotus Notes 8.5.1
Citrix XenApp 6.5
Domino/Notes 9.0 Basic
Citrix XenApp 6.5

For the virtualization method application streamed to client, the following restriction applies:

  • Automatic client document retrieval does not work in the standard configuration of Notes client version 8.5, 8.5.3, or 9.


Microsoft Exchange

Server


The following table describes the supported versions of Microsoft Exchange Server:

Server software Notes
  • Microsoft Exchange Server 2007 Standard and Enterprise Edition with Service Pack 3 Update Rollup 11
  • Microsoft Exchange Server 2010 Standard and Enterprise Edition with Service Pack 2 Update Rollup 4 or Service Pack 3
  • Microsoft Exchange Server 2013 Standard and Enterprise Edition with Service Pack 1 (KB2860242)
You must not install Microsoft Exchange Server on the IBM Content Collector server.

How to get:
You can purchase Microsoft Exchange Server from www.microsoft.com.


Outlook Extension


Before you add the IBM Content Collector Outlook Extension to a client workstation, ensure that the required software is installed on that workstation:

Operating system Client application Other software requirements Notes
  • Windows 7 Professional Service Pack 1 (32-bit or 64-bit)
  • Windows 7 Ultimate Service Pack 1 (32-bit or 64-bit)
  • Windows Vista Business (32-bit) with Service Pack 2
  • Windows Vista Enterprise (32-bit) with Service Pack 2
  • Windows 8 Professional Edition
  • Windows 8.1 Professional Edition
  • Microsoft Outlook 2007 Service Pack 3
  • Microsoft Outlook 2010 Service Pack 2 (32-bit)
  • Microsoft Outlook 2013 (32-bit)
  • .NET Framework 4.0 (or later)
You can install the IBM Content Collector Outlook Extension irrespective of the language in which Outlook is installed.

An Outlook logon profile containing the parameters for the connection to the Exchange server must exist.
  • Mozilla Firefox 14, 17 or 24 ESR, 24, 28, 31 ESR, 32, 33, or 34
  • Microsoft Internet Explorer 8, 9, 10, or 11

Windows 8.1, Firefox 28, and Internet Explorer 11 are supported started with IBM Content Collector 4.0 Fix Pack 2. Internet Explorer 11 is the only supported browser for Windows 8.1.

Mozilla Firefox 31 ESR, 32, 33, and 34 are supported starting with IBM Content Collector 4.0 Fix Pack 3.

Virtualization


The following table describes the supported virtualization methods and software versions for running Outlook Extension on Citrix:


Virtualization Method Required software
Virtual desktop Microsoft Outlook 2010
Citrix XenDesktop 7.0
Application installed on server Microsoft Outlook 2010
Citrix XenApp 6.5
Application streamed to server Microsoft Outlook 2010
Citrix XenApp 6.5
Application streamed to client Microsoft Outlook 2010
Citrix XenApp 6.5


Outlook Web App (OWA)


Outlook Web App (OWA) Extension

To install the IBM Content Collector Outlook Web App Extension on the Exchange server, the following requirements must be met:

Exchange Server version (required) Other software requirements Notes
  • Microsoft Exchange Server 2007 Service Pack 3 (or later)
  • Microsoft Exchange Server 2010 SP2
  • Microsoft Exchange Server 2013 SP1
.NET Framework 4.0 Full Profile (or later) The OWA Extension must be installed on the Exchange Server that has the Client Access Server (CAS) role.

Microsoft Exchange Server 2013 SP1 is supported starting with IBM Content Collector 4.0 Fix Pack 2.

Outlook Web App (OWA) Service

Apart from the Outlook Web App Extension that is installed on the Exchange server, the Outlook Web App Service is installed on top of a Microsoft Internet Information Service (IIS) Server. The following table lists the operating system and other requirements for the OWA Service.

Exchange Server version Operating system for the Outlook Web App Service (required) Other software requirements
  • Microsoft Exchange Server 2007 Service Pack 3 (or later)
  • Microsoft Exchange Server 2010 SP2
  • ​Windows Server 2003 Service Pack 2
  • Windows Server 2003 R2 (64-bit) Service Pack 2
  • Windows Server 2008 Service Pack 2
  • Windows Server 2008 R2 Service Pack 1
  • Microsoft IIS Server 6 or 7
  • .NET Framework 4.0.30319
  • Microsoft Exchange Server 2013 SP1
  • Windows Server 2008 R2 Service Pack 1
  • Windows Server 2012 R2
  • Microsoft IIS Server 7.5 (or later)

In the Internet Information Service (IIS) Manager:

  • Set the Web Service Extension ASP.NET V4.0.30319 to Allowed.
  • Set the identity of the application pool where the OWA service resides to NetworkService.
  • Set the .NET Framework version to v4.0
  • Disable the forms authentication method for the OWA Service (afuowa) after the installation. IBM Content Collector OWA Service does not support forms authentication in Microsoft IIS 7.0.

How to get:

You can purchase Microsoft IIS Server and .NET Framework from www.microsoft.com.


Outlook Web App (OWA) client

To be able to use the Outlook Web App functions, clients require the following software on their workstations:

Exchange Server version Software prerequisites for OWA clients
  • Microsoft Exchange Server 2007 Service Pack 3 (or later)
  • Microsoft Exchange Server 2010 SP2
  • .NET Framework 2.0 (or later)
  • Microsoft Internet Explorer 8, 9, or 10
  • Microsoft Exchange Server 2013 SP1
  • Microsoft Internet Explorer 9, 10 or 11
  • Google Chrome 13

The following restrictions apply:

  • IBM Content Collector OWA support does not work with if the option "Use the blind and low vision experience" in the OWA settings is used.
  • IBM Content Collector OWA support works only with OWA Premium Mode.
  • IBM Content Collector OWA support on Exchange 2010 supports only the Internet Explorer browser and not Apple Safari, Mozilla Firefox, and so on although Microsoft OWA 2010 supports other browsers.
  • IBM Content Collector OWA support on Exchange 2013 supports the Google Chrome browser in Apple Mac OS X 10.9.x (32-bit and 64-bit).

SMTP email

IBM Content Collector can archive SMTP/MIME email. The source mail system requires a specific setup to send all SMTP/MIME email to be processed to IBM Content Collector.

In addition to SMTP forwarding for Microsoft Exchange and Lotus Domino, the respective setup has been tested for these mail systems:

Mail system Notes
Microsoft Exchange Online See technote 1648828 for information about how to set up journal forwarding from Microsoft Exchange Online to IBM Content Collector.
Google Mail for Business See technote 1648572 for information about archiving email from Google Mail for Business with IBM Content Collector.


Microsoft SharePoint

The following table describes the supported versions of Microsoft SharePoint:

Microsoft SharePoint Notes
Microsoft Office SharePoint Server 2007 with Service Pack 3 (Standard or Enterprise edition)
Microsoft Windows SharePoint Services 3.0 with Service Pack 3
Microsoft SharePoint Server 2010 with Service Pack 2 (Standard or Enterprise edition)
Microsoft SharePoint Foundation 2010 with Service Pack 2
Microsoft SharePoint Server 2013 (Standard or Enterprise edition) Only functionality that is also provided by Microsoft SharePoint 2007 and 2010 is supported.
Microsoft SharePoint Foundation 2013

How to get:
You can purchase Microsoft SharePoint from www.microsoft.com.


IBM Connections

The following table describes the supported versions of IBM Connections:

IBM Connections
IBM Connections 4.5

Documents from IBM Connections can be archived in the following archive systems:

  • IBM Content Manager Enterprise Edition (all supported versions)
  • IBM FileNet P8 Content Engine 5.1 or later with IBM Content Search Services

How to get:

You can purchase IBM Connections from the following website: IBM Connections.


File system support

The following table describes supported file systems.

File system Notes
NTFS V3.1

Depending on the repository capabilities, the maximum supported file size is up to 30 GB.
ReFS (Windows 2012)
Novell Netware V6.5 SP 8
Novell Open Enterprise Server 2 SP3
Novell Open Enterprise Server 11
Samba V3.3
Services for NFS for Windows 2008, 2008 R2, or 2012

Restriction: If IBM Content Collector is installed on Windows 2008 and you are archiving from Novell file servers, Novell Client 2 SP1 IR 6 or later must be installed.

The File System Repository Connector also allows for archiving to cloud file systems.


Archive servers

IBM Content Manager

Repository software


The following table describes the supported operating systems and the connector that is required on the IBM Content Collector server:

Archive system (repository software) Operating system Required connector on IBM Content Collector Server Notes
IBM Content Manager Enterprise Edition V8.4.2 Fix Pack 3 and V8.4.3 Fix Pack 3

For the required level of the database management system, see the IBM Content Manager system requirements.
  • AIX
  • Linux
  • Windows
IBM Content Manager Version 8 connector The connector is provided by IBM Information Integrator for Content V8.4.2 Fix Pack 3 or V8.4.3 Fix Pack 3. Use the Setup Type Connector.

Support for IBM Content Manager V8.4 on Linux requires a Linux 32-bit system on an Intel platform or Linux for System z. For details, see the technote Content Manager Enterprise Edition Version 8.4 support for 32-bit / 64-bit for Linux/UNIX/Windows.

Important: For IBM Content Manager Enterprise Edition V8.4.3, apply the fix that is described in Security Bulletin: Content Manager Enterprise Edition and use of Oracle Outside In Technology Security Vulnerability (CVE-2013-5791, CVE-2013-5763).
IBM Content Manager Enterprise Edition V8.5

For the required level of the database management system, see the IBM Content Manager system requirements.
  • AIX
  • Linux
  • Windows
IBM Content Manager Version 8 connector On 64-bit systems, the connector is provided by the configuration manager that is included in IBM Content Manager Enterprise Edition V8.5. On 32-bit systems, the connector is provided by IBM Information Integrator for Content V8.4.2 Fix Pack 3 or V8.4.3 Fix Pack 3.

Configure item types to be enabled for indexing by Net Search Extender and not DB2 Text Search.

If you use IBM Content Manager Version 8.5 on AIX, text search requires IBM Content Collector Text Search Support V4.0.

Important: For IBM Content Manager Enterprise Edition V8.5, apply the fix that is described in Security Bulletin: Content Manager Enterprise Edition and use of Oracle Outside In Technology Security Vulnerability (CVE-2013-5791, CVE-2013-5763).
IBM Content Manager for z/OS Version V8.4.2, V8.4.3, and V8.4.3 Fix Pack 1
  • z/OS
IBM Content Manager Version 8 connector The connector is provided by IBM Information Integrator for Content V8.4.2 Fix Pack 3, V8.4.3, or V8.4.3 Fix Pack 1. Use the Setup Type Connector.

IBM Content Manager for z/OS can be used as a repository for files and Microsoft SharePoint documents. Email documents are supported starting with V8.4.3 Fix Pack 1. Text search is not supported.
IBM Content Manager for z/OS V8.5
  • z/OS
IBM Content Manager Version 8 connector On 64-bit systems, the connector is provided by the configuration manager that is included in IBM Content Manager Enterprise Edition V8.5. On 32-bit systems, the connector is provided by IBM Information Integrator for Content V8.4.2 Fix Pack 3 or V8.4.3 Fix Pack 3.

Text search is not supported.

How to get:
You can purchase IBM Content Manager from the following websites:



Text-search function


To enable the text-search function (full-text search) for a Content Manager archive system, the IBM Content Collector indexer for text search must be installed. While IBM Content Collector supports archiving to Content Manager archive systems with DB2 databases or Oracle databases, the text-search function is not supported for archive systems with Oracle databases.

The indexer for text search requires IBM Content Manager Enterprise Edition and the following software:

Net Search Extender
The required version depends on the version of DB2 that is used by IBM Content Manager.
Additional Net Search Extender e-fixes (required) Notes
AIX Power 6.1 and 7.1 IBM Net Search Extender 9.1 for DB2 V9.1 Fix Pack 8 IBM Net Search Extender and the required fix packs and e-fixes must be installed on the IBM Content Manager server.
Linux or Linux for System z (RHEL) 5.0 and 6.0
Linux (SLES) 10 and 11
Windows Server 2008, 2008 R2, and 2012
AIX Power 6.1 and 7.1 IBM Net Search Extender 9.5 for DB2 V9.5 Fix Pack 5 Windows

IC58821
IP22989
Linux or Linux for System z (RHEL) 5.0 and 6.0
Linux (SLES) 10 and 11
Windows Server 2008, 2008 R2, and 2012
AIX Power 6.1 and 7.1 IBM Net Search Extender 9.7 for DB2 V9.7 Fix Pack 4
Linux or Linux for System z (RHEL) 5.0 and 6.0
Linux (SLES) 10 and 11
Windows Server 2008, 2008 R2, and 2012
AIX Power 6.1 and 7.1 IBM Net Search Extender 10.1 for DB2 V10.1 Fix Pack 2
Linux or Linux for System z (RHEL) 5.0 and 6.0
Linux (SLES) 10 and 11
Windows Server 2008, 2008 R2, and 2012

How to get:

You can download IBM Content Manager fix packs and Net Search Extender e-fixes from the following websites:


IBM FileNet P8

Repository software


The following table describes the supported operating systems and the FileNet APIs that are required for the IBM Content Collector server:

Archive system (repository software) Operating system Required APIs on IBM Content Collector Server Notes
IBM FileNet P8 Content Engine 5.0.0.1, 5.1 Fix Pack 2, 5.2, or 5.2.1

For the required level of the database management system, see the IBM FileNet P8 system requirements.
  • AIX
  • Linux
  • Solaris
  • Windows
.NET Clients The .NET Clients component is provided through the FileNet P8 Content Engine installer.
Java Clients (Other Applications) The Java Clients component is provided through the FileNet P8 Content Engine Client installer.
Important: For IBM FileNet P8 Content Engine 5.1 and 5.2, apply the fix that is described in Security Bulletin: IBM FileNet Content Manager and IBM Content Foundation – Oracle Outside In Technology security vulnerabilities (CVE-2013-5791, CVE-2013-5763).
IBM Content Foundation V5.2 or V5.2.1

For the required level of the database management system, see the IBM Content Foundation system requirements.
  • AIX
  • Linux
  • Solaris
  • Windows
.NET Clients The .NET Clients component is provided through the IBM Content Foundation Content Platform Engine installer.
Java Clients (Other Applications) The Java Clients component is provided through the IBM Content Foundation Content Platform Engine installer.
Important: For IBM Content Foundation V5.2.0, apply the fix that is described in Security Bulletin: IBM FileNet Content Manager and IBM Content Foundation – Oracle Outside In Technology security vulnerabilities (CVE-2013-5791, CVE-2013-5763).
IBM FileNet Image Services 4.1.2 or 4.2
  • AIX
  • HP-UX
  • Solaris
  • Windows
IBM FileNet IDM Desktop IBM FileNet Image Services can only be used as a repository for files. It is not suitable for email. Text search and retrieving archived content through stub links is not supported.

If you use IBM FileNet P8 with IBM Legacy Content Search Engine (Verity), dynamic retention management is not supported.

Important: The fix pack level of the Content Engine of IBM Content Collector Server must match the fix pack level of the Content Engine server for both the .NET Clients and the Java Clients components.

How to get:

You can purchase FileNet P8 from the following websites:

Text-search function


The text-search function (full-text search) for FileNet archive systems with IBM Legacy Content Search Engine requires Autonomy IDOL K2. With IBM Legacy Content Search Engine (Verity), dynamic retention management is not supported

To use the text-search function (full-text search) for FileNet archive systems with IBM Content Search Services, IBM Content Collector Content Search Services Support must be installed on the Content Search Services server. If the Content Search Services server runs on AIX, Linux, or Solaris, ensure that Java 1.6 is installed.

Content Search Services Support requires the following FileNet P8 components:


FileNet P8 components Required on which server Operating system Notes
IBM FileNet P8 Content Engine 5.1 Fix Pack 3 with IF001 or later, or 5.2 Fix Pack 2 with IF001 or later, or 5.2.1
IBM Content Foundation V5.2
FileNet P8 Content Engine server
  • AIX
  • Linux
  • Solaris
  • Windows
Interim Fixes are available on Fix Central.

The FileNet P8 Content Engine server must be configured to use Content Search Services.
IBM FileNet P8 Content Search Engine Client 5.1 Fix Pack 2 or Content Search Engine Client 5.2 Content Search Services server
  • AIX
  • Linux
  • Solaris
  • Windows
The client component is provided through the FileNet P8 Content Engine Client 5.1 installer or the FileNet P8 Content Engine 5.2 installer.
IBM FileNet P8 Content Search Services 5.1 with IF005 or later, or 5.2 with IF002 or later, or 5.2.1

For details about the supported operating systems, see the IBM FileNet P8 system requirements.
Content Search Services server
  • AIX
  • Linux
  • Windows
Interim Fixes are available on Fix Central.

Important: For IBM FileNet P8 Content Search Services 5.1 and 5.2, apply the fix that is described in Security Bulletin: IBM FileNet Content Manager and IBM Content Foundation – Oracle Outside In Technology security vulnerabilities (CVE-2013-5791, CVE-2013-5763).
Java Clients (Other Applications) 5.1 Fix Pack 2 or 5.2
  • Content Search Services server
  • IBM Content Collector server
  • AIX
  • Linux
  • Solaris
  • Windows
The Java Clients component is provided through the FileNet P8 Content Engine Client 5.1 installer or the FileNet P8 Content Engine 5.2 installer.
.NET Clients 5.1 Fix Pack 2 or 5.2 IBM Content Collector server
  • AIX
  • Linux
  • Solaris
  • Windows
The .NET Clients component is provided through the FileNet P8 Content Engine installer.

The text-search function (full-text search) for IBM Content Foundation requires the Content Search Services component.

Legacy restore


Legacy restore provides access to documents that were archived with IBM CommonStore for Lotus Domino or IBM CommonStore for Exchange Server. Legacy restore supports the same archive systems as the CommonStore products and has the same system requirements to connect to these archive systems as the CommonStore products:

System requirements for IBM CommonStore for Lotus Domino
System requirements for IBM CommonStore for Exchange Server

In addition, Legacy Restore also supports the archive systems IBM Content Manager Enterprise Edition V8.5 and IBM Content Manager for z/OS V8.5.

There are some limitations when using IBM Content Collector Legacy Restore instead of the CommonStore products, including the following restrictions:

  • IBM Content Collector Legacy Restore provides read-only access to documents, but no write access.
  • For documents that are stored in Content Manager OnDemand or Content Manager for z/OS, search is not supported.
  • For multi-part document model item types in Content Manager 8, only the first part can be previewed.

IBM Content Collector Legacy Restore supports the same operating systems as IBM Content Collector Server.


Retention Policy Distribution Support

To use IBM Content Collector Retention Policy Distribution Support, you must install IBM Atlas Policy Suite, which is the client interface in Global Retention Policy and Schedule Management for managing document retention schedules.

The following table describes the supported versions of IBM Atlas Policy Suite:

IBM Atlas Policy Suite
IBM Atlas Policy Suite 6.0.3

How to get:

You can purchase IBM Atlas Policy Suite from the following website: IBM Atlas Policy Suite.


Optional software

The following table describes the software that is required if you want to use optional functions of IBM Content Collector:

Function Software
Use IBM eDiscovery Manager to search and collect archived documents IBM eDiscovery Manager V2.2.1 or V2.2 Fix Pack 4
Use IBM Content Classification to classify documents IBM Content Classification V8.8
Declare records against documents in a FileNet P8 archive system IBM Enterprise Records V5.1.1 or V5.1.2
Access documents in an archive system IBM FileNet Workplace XT V1.1.5 Fix Pack 1 or Fix Pack 2
IBM Content Navigator V2.0, V2.0.1, or V2.0.2

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Document information

More support for: Content Collector
All Content Collector products

Software version: 4.0

Operating system(s): Windows

Reference #: 7039384

Modified date: 01 September 2017


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