IBM Support

Open Mic Webcast: Install Utilities for Lotus Notes (audio replay, presentation, and Q&A)



IBM hosted an Open Mic webcast with Lotus Development and Support Engineers on 13 March 2012 on the topic "Install Utilities for Lotus Notes."


For more information about our Open Mic webcasts, visit the IBM Collaboration Solutions Support Open Mics page.



Audio recording


Q. In the future will IBM support slipstreaming of service packs into the main base install of Lotus Notes?
    A. At this time there are no plans to start releasing slipstreamed full versions of Fix Packs. For now, it will always be a Fix Pack installer.

Q. If I wanted to add the XTAF dictionaries or the embedded 8.5.2 Sametime client to the Notes Install kit, would all the contents have to be re-signed?
    A. Yes, this is a recent known issue and is currently under investigation.

Q. What happens if you attempt to run MUMA against a multi-user client?
    A. It will fail cleanly, so in a mixed environment you don't have to worry about detecting existing multi-user client before you run the script.
    TIP: If for some other reason you want to make that determination, look for "MultiUser=1" in the "HKEY_LOCAL_MACHINE\Software\Lotus|Notes" registry key.

Q. Are there functionality differences between multi-user and single-user installations?
    A. Functionality wise the two are the same. With multi-user installations you have the added ability to store templates in another location and Notes won't care where the data directory is.
    However, you may find that if moving to a new machine and rolling out Windows 7 for the first time, the default security settings with Windows 7 also assume that you're going to put the Read/Write portion of your product down under the C:\Users folder and then Program Files is going to be locked down pretty hard. So if you try to do a Single User install on Windows 7 you might be surprised, so you need to be concerned about that. The easiest way to get around that is, for new hardware and new clients, is to simply install as multi-user and you'll save yourself a lot of headaches.
    TIP: From a Support standpoint, you'll probably find that in a multi-user install, troubleshooting becomes easier because each user has their own data directory on the OS, and you can usually troubleshoot problems by testing it out as another OS user. Or if you rename or delete the entire data directory for Notes it gets rebuilt because new OS users get a new data directory each time they log in. So with one step you could possibly rule out some local data corruption or anything local being the problem.

Q. Utility Request. Tool to scrub the policy information from the local names.nsf file. For example, if you have a user having a problem with a policy, right now our trick is to rename the names.nsf, delete first four lines of notes.ini and reforce the setup. Would be great to give the Help Desk a tool to scrub the names.nsf of policy information and force it be pulled down again.

Additional Resources

Original publication date


Document information

More support for: IBM Notes

Software version: 8.5.3

Operating system(s): Linux, Windows, iOS

Reference #: 7023766

Modified date: 13 March 2012