IBM Support

Support Newsletter for IBM Decision Optimization

Product documentation


This document features the most requested documents as well as those identified as valuable in helping answer your questions related to Decision Optimization. The list will be updated periodically to reflect new trends and problems.


This document contains links (URLs) to IBM Decision Optimization technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of IBM Decision Optimization. This document includes: 

In the Spotlight 

  • IBM Decision Optimization Help and Support Portal
    Check out the newly designed support portal for all Decision Optimization products. Its a one stop portal where you can find all the information you will need to use our products and reach our technical support team.

  • IBM Decision Optimization for Data Science Experience
    We have an exciting new offering IBM Decision Optimization for Data Science Experience. IBM Decision Optimization for Data Science Experience enables data science teams to capitalize on the power of prescriptive analytics and build solutions using a combination of techniques like machine learning and optimization.

  • We have a new Benders Algorithm in CPLEX 
    Have you tried the new Benders Algorithm built into CPLEX? Given a formulation of a problem, CPLEX can now decompose the model into a single master and (possibly multiple) subproblems. To do so, CPLEX makes use of annotations that you supply for your model. This approach can be applied to mixed-integer linear programs (MILP). For certain types of problems, this approach can offer significant performance improvements.

  • Decision Optimization Github Catalog 
    Checkout the exciting Decision Optimization samples on our Github respository. We have several samples implemented in multiple apis using DoCplexCloud.

  • Decision Optimization Virtual User Group
    Decision Optimization Virtual User Group Meetings provide you with updated and useful information about our products and how you can get the best value for your organization from our optimization technology and solutions. These meetings are being held electronically with presentations by our product management and development subject matter experts. The sessions will run for approximately one hour, with about 45 minutes of presentation material and 15 minutes for open questions and answers. We look forward to your participation. Please email Virginie Grandhaye at for an invitation to this Webinar with the subject line "VUG for ILOG OPTI".Webinars are planned for the 4th Wednesday of every month at 07:30 Pacific, 10:30 Eastern, 16:30 CET.

  • Forums - IBM developerWorks 
    Interact with the IBM Decision Optimization community through IBM developerWorks. IBM developerWorks is the IT industry’s most comprehensive source of technical how-to content, evaluation software, and community discussions focusing on IBM Software Products and Open Source standard technologies.

  • IBM Decision Optimization developerWorks Community 
    Join IBM Decision Optimization developerWorks Community to obtain resources about how to use IBM Decision Optimization, including IBM ILOG CPLEX Optimization Studio, IBM Decision Optimization Center and the Decision Optimization Cloud.


  • Detailed System Requirements

  • Download the latest Fix Packs

  • IBM Software Support Lifecycle
    Find detailed information about the available IBM Software Support Lifecycle Policies to help you realize the full value of your IBM software products.


  • Product Documentation

  • Recently published Technotes

Original publication date


Cross reference information
Segment Product Component Platform Version Edition
Business Analytics IBM ILOG CP
Business Analytics IBM Decision Optimization Center
Business Analytics IBM CPLEX Optimizer for z/OS
Business Analytics IBM Decision Optimization for Data Science
Business Analytics IBM Decision Optimization for Data Science Experience

Document information

More support for: IBM ILOG CPLEX Optimization Studio

Software version: 12.6.3, 12.7.0, 12.7.1, 12.8.0

Operating system(s): Platform Independent

Software edition: All Editions

Reference #: 7018781

Modified date: 08 June 2018